726914 - Non English support forum user are being force to open English kb

Status: RESOLVED WORKSFORME

(support.mozilla.org :: Questions, task, P3)

Description

[Swarnava Sengupta (:Swarnava)]

if you are using non-english forum example Bengali(bn-in), kb are still showing en-us version link 
Example :- https://support.mozilla.org/bn-IN/questions/919005#answer-310427
 you are logged as Bengali but when you click on kb, it will open en-US version

Comment 1

[Ricky Rosario [:rrosario, :r1cky]]

We only officially support en-US at the moment. Once we start supporting more locales we'll need to make sure we do this correctly.

Comment 2

[Tiziana Sellitto [:tiziana]]

Since at the moment official support is only for en-US is this still valid? Does it need to stay opened?

Comment 3

[Michael Cooper [:mythmon]]

Ricky's comment 1 is no longer valid. We support AAQ (the support forum) in more languages now, in particular, Portuguese.

I don't know if the original problem is still true, but we can't discard it simply for being about non-English anymore.

Comment 4

[Ricky Rosario [:rrosario, :r1cky]]

The issue is still present. It is actually a bigger deal now since we support pt-BR and it seems to be forcing parsing assuming the content/articles are en-US. Putting into the next sprint.

I can't see this being more than 1pt

Comment 5

[Ricky Rosario [:rrosario, :r1cky]]

My bad. We parse the wiki content with the locale of the question. That is the right thing to do, IMO.

Comment 6

[Tiziana Sellitto [:tiziana]]

(In reply to Tiziana Sellitto [:tiziana] from comment #2)
> Since at the moment official support is only for en-US 

Sorry, I didn't notice other languages AAQ support!