etherpad.mozilla.org is intermittently down

RESOLVED FIXED

Status

Infrastructure & Operations
WebOps: Other
--
critical
RESOLVED FIXED
6 years ago
4 years ago

People

(Reporter: Chris Beard, Assigned: jakem)

Tracking

Details

(Reporter)

Description

6 years ago
for the last 24 hours i've been unable to reliably connect to the etherpad.  in a meeting just now, people are saying that they are connncted, and then they get a "re-establishing connection" and some people get a 404 page or equivalent.  and when it does load, it is incredibly slow.

Updated

6 years ago
Group: infra
(Reporter)

Comment 1

6 years ago
i've been told that the desktop team is recommending people using Chrome to access etherpad -- it seems to work for me, but at the same time Firefox is working for me again (not sure if this helps, but it's a data point that i've heard)
Etherpad was down this morning but was brought back since this bug was filed.

It is experiencing intermittent outages (about once a week or so).  We are in the process of a new etherpad version, pending infrasec review.  We don't know for sure that it will fix the problems experienced here but it is worth a shot.
Assignee: server-ops → nmaul
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
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