Closed Bug 727746 Opened 13 years ago Closed 13 years ago

New versions of Firefox (>8.0.1) freeze with my network configuration

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
9 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: anthony.colas, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.33 Safari/535.19 Steps to reproduce: Upgrading Firefox to version 9 or version 10 causes freezing problems. If I remove all plugins and restart Firefox in safe mode, nothing changes and the software systematically freezes. I don't encounter any problem with Firefox 8.0.1. My network configuration is set to "Auto-detect proxy settings for this network". If I set the proxy manually, the software freezes too. My co-workers have the same issue (on Windows XP). A PC without any previous Firefox install is working perfectly fine with the new FF versions... Actual results: Firefox freezes Expected results: No freeze
Severity: normal → blocker
What makes you believe that this hang has to do with the networking configuration ? Please try a new profile http://support.mozilla.com/kb/Managing%20profiles
Severity: blocker → critical
Could be related to Bug 72444 being fixed ?
I removed all my FF profiles and the directory : "D:\Documents and Settings\XXXXXX\Application Data\Mozilla\Firefox" and created a new profile. Nothing changes and the software freezes when I set the proxy. I've downgraded to 8.0.1 with any pb.
Your XP installation is SP2 or SP3 and not only SericePack1 ? We need a windbg log file. Please attach a a log using the "add an attachment" link in this report : https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
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