728009 - Attachment File open dialog crash

Status: RESOLVED DUPLICATE of bug 539813

(Thunderbird :: Message Compose Window, defect)

Description

[GR4]

User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727)

Steps to reproduce:

Click on "Attach File" to new message.


Actual results:

Crash handled by Mozilla Crash Reporter - 40% of cases, 
Crash handled by Windows Error Reporting   - 10%,
Everything ok - 50%.

bp-64894166-b5c3-4057-8540-d37372120216.txt
bp-d66db866-2c33-4b7b-b017-7b9f12120216.txt
bp-a544bdbf-f852-4490-a1dc-fb3da2120216.txt
bp-05dcbcff-7608-453f-84f5-8aa6d2120216.txt
bp-4d567317-05a2-489e-98cd-906752120216.txt
bp-fb048730-55e2-485f-83a7-74b802120216.txt
bp-9e2e322a-2746-4871-af44-2db262120216.txt
bp-acb286bd-4f9a-40d3-9e7b-4647c2120216.txt
bp-9315b9ec-4fc8-4b53-bab5-b2a672120216.txt
bp-b7fa1961-53cb-4744-9f05-41a022120216.txt
bp-050e959c-d22f-4f96-b3cd-078472120216.txt
bp-6e7c27ea-a829-4785-b6b6-14c7e2120216.txt

Mozilla Crash Reporter report crash immidiatly. In 10% of cases File open dialog appears but is frozen, half of file icons are blank, WER report crash on closing dialog window when clicking on "X". 50% - File open dialog appears ok.


Expected results:

File open dialog box must appear.

Comment 1

[Matthias Versen [:Matti]]

You are crashing in random places in some windows code.
There is not a single piece of Mozilla Code in the crash.

This crash can not be fixed by Mozilla. It's possible that there is some kind if malware on your system.

Comment 2

[GR4]

What is the stack size in Thunderbird?
If the application calls Windows dialog box it must provide
sufficient stack size for internal needs of this call. 
From my statistics only in 50% cases the control return to Thunderbird,
that means it was enough stack to successfully complete the call. 
In unlucky 50 percents of cases the control returns somewhere in the "space" and we see a crash.
I remember "stack overflow error" from DOS applications in 90's. 
The same behavior (TB crashes when user attaches the file)
was in v2.x and on nightly build v13 it is the same.
My crash reports were sent from Windows 2008R2 Terminal Server.
File dialog crashes began in 2010 when I moved from Windows 2003x86 to 2008R2.
Server works absolutly stable and reboot's only once a month when Windows Updates arrive.
Only sad crashes happenes to Thunderbird, it is really time to debug this case.
We have several posts in the web about crashes of TB in 2008R2 on file attaches in 2011.
https://bugzilla.mozilla.org/show_bug.cgi?id=653237
I am ready to test small app with File open dialog with different stack sizes.
Can someone help me to built this app, I don't have windows development environment in my workstation.
Thanks.

Comment 3

[Wayne Mery (:wsmwk)]

Thanks for checking all those versions.
check the modules list of your crashes and you will find thumbcache.dll.
very likely your crash is bug 539813