IMAP: subfolder hierarchy display problems

VERIFIED FIXED in mozilla0.9

Status

P2
major
VERIFIED FIXED
18 years ago
14 years ago

People

(Reporter: laurel, Assigned: Bienvenu)

Tracking

Trunk
mozilla0.9
x86
Windows 98

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [nsbeta1+])

Attachments

(1 attachment)

(Reporter)

Description

18 years ago
Using mar21 commercial trunk build, win98 and NT 4.0
Haven't yet seen on other platforms
Haven't yet tried any POP accounts for same thing

Both Ninoschka and I've seen problems with our IMAP folders/subfolders hierarchy
with today's build.  Logging this as a placeholder until we get some exact
steps/results, but it seems we have a general idea of how to get into the situation.

I've noticed this doesn't happen each and every time, but both Ninoschka and
I've been able to create weirdness in the parent/child folder displays a few
times now.  It involves switching selection amongst subfolder, parent, INBOX and
back, exiting and relaunching.

Scenario #1:
1.  Login to IMAP account which has lots of folders, many with subfolders.
2.  Select the INBOX, note the thread pane loads okay.
3.  Go to a subfolder hierarchy in the same sever, select a child/subfolder. Let
its thread pane load.
4.  Select the parent folder, let its thread pane load. 
Note:  sometimes at this step the parent folder's thread pane never refreshes,
continues to show child's thread pane contents.
5.  Collapse the subfolder hierarchy (still selected on parent).
6.  Exit Netscape, launch again and note the subfolder display.  We have seen a
few results so far:
    a.  parent subfolder displays name of child folder
    b.  all subfolders have become top level folders, i.e. there are no twisties
in either collapsed or expanded state to indicate a subhierarchy.
    c.  child folder shows path in name, i.e.  Junk/subfolder

When folder displays are messed up, removing msf files then launching does
appear to correct the folder pane display.
(Assignee)

Comment 1

18 years ago
neither of you have been starting up in offline mode, have you? That's known to
mess up the hierarchy delimiter.
(Reporter)

Comment 2

18 years ago
No, not starting offline. 
We both have been using newly migrated or new profiles; I've done a mozregistry,
etc. blow-away to recreate my mozilla users entirely.  We've got Esther trying
to get in the state, but she hasn't yet. She is using an older profile, not
recently migrated or new.
QA Contact: esther → laurel

Updated

18 years ago
Keywords: nsbeta1

Comment 3

18 years ago
laurel or nbaca is this still happening?
(Reporter)

Comment 4

18 years ago
Yes. It still happens for me using win98 and mar28 commercial trunk build.  I've
removed mozregistry and the mozilla dir from Applications Data today and
remigrated the profiles.  Previous to remigrating, I went into 4.7 and made sure
I could access the folders (parent&child folders). Exited and remigrated, logged
in, then was easily able to recreated the disjointed hierarchy symptom.

Comment 5

18 years ago
I can also recreate the problem easily using the 3/28 build.
(Assignee)

Comment 6

18 years ago
OK, this will be fixed, along with the partial fetch bug when I check in the
attached patch. You will need to delete panacea.dat and all your .msf files to
get the fix.
Status: NEW → ASSIGNED
(Assignee)

Comment 7

18 years ago
Created attachment 29294 [details] [diff] [review]
proposed fix
(Assignee)

Comment 8

18 years ago
taking.
Assignee: sspitzer → bienvenu
Status: ASSIGNED → NEW

Updated

18 years ago
Priority: -- → P2
Whiteboard: [nsbeta1+]
Target Milestone: --- → mozilla0.9
(Assignee)

Comment 9

18 years ago
fix checked in.
Status: NEW → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → FIXED
(Reporter)

Comment 10

18 years ago
Using apr02 commercial trunk build it's OK for me.  Waiting for nbaca to try it
out. Will mark verified later in the day after a bit more soaking.  Thank you,
David.

Comment 11

18 years ago
Build 2001-04-02-04: NT4
Build 2001-04-02-08: Mac 9.04
So far it looks ok on my win and mac systems.
(Reporter)

Comment 12

18 years ago
Looks ok on all platforms. Marking verified now.
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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