Mac with Hardware acceleration enabled won't wake up from sleep after I installed Firefox 10.0.2

RESOLVED INVALID

Status

()

Core
Graphics
RESOLVED INVALID
6 years ago
3 years ago

People

(Reporter: kvkumar001, Unassigned)

Tracking

10 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
Build ID: 20120215223356

Steps to reproduce:

Installed Firefox 10.0.2 on my MacOS Version 10.6.8


Actual results:

Installation worked fine.. and Firefox was fine.. but if I leave Firefox up and the Mac goes to sleep, when I come back, I cannot wake up the Mac.. I have to hard reboot..

No other applications are running.. this started happening immediately after I installed the latest version of Firefox and no other installation changes


Expected results:

Mac should have woken up..
The 10.0.1 to 10.0.2 update contains only a security fix in the PNG image decoder and that can't cause this.
Can you try to disable the hardware acceleration under preferences/advanced/general (+ FF restart) ?
(Reporter)

Comment 2

6 years ago
(In reply to Matthias Versen (Matti) from comment #1)
> The 10.0.1 to 10.0.2 update contains only a security fix in the PNG image
> decoder and that can't cause this.
> Can you try to disable the hardware acceleration under
> preferences/advanced/general (+ FF restart) ?

I was upgrading to 10.0.2 not from 10.0.1 but from a much earlier version of Firefox
Don't know which one but it is likely 9.x
(Reporter)

Comment 3

6 years ago
(In reply to kvkumar001 from comment #2)
> (In reply to Matthias Versen (Matti) from comment #1)
> > The 10.0.1 to 10.0.2 update contains only a security fix in the PNG image
> > decoder and that can't cause this.
> > Can you try to disable the hardware acceleration under
> > preferences/advanced/general (+ FF restart) ?
> 
> I was upgrading to 10.0.2 not from 10.0.1 but from a much earlier version of
> Firefox
> Don't know which one but it is likely 9.x

As per your suggestion, I disabled the Hardware acceleration under preferences/advanced/general and this seems to have fixed the problem.  Still trying it out, but thanks again for this suggestion.
I don't believe that we can do something to fix that.....
Component: Untriaged → Graphics
Product: Firefox → Core
QA Contact: untriaged → thebes

Comment 5

3 years ago
kvkumar001, does this still reproduce?
Flags: needinfo?(kvkumar001)
Summary: My Mac won't wake up from sleep after I installed Firefox 10.0.2 → Mac with Hardware acceleration enabled won't wake up from sleep after I installed Firefox 10.0.2

Comment 6

3 years ago
(In reply to Matthias Versen [:Matti] from comment #4)
> I don't believe that we can do something to fix that.....

Matti, is there still anything to do here?

kvkumar001 writes to me: "I stopped using Firefox on my MAC when I couldn't get the problem to go away. I have since swtiched over to Chrome."
Flags: needinfo?(kvkumar001) → needinfo?(bugzilla)
I can not reproduce the issue on my MAC and i don't think that we can anything about this.
It's a system fault if you have to reboot and it doesn't matter if one application misbehaves or not.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(bugzilla)
Resolution: --- → INVALID
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