731069 - When watching a component, can't get email when a bug is moved into that component

Status: RESOLVED WORKSFORME

(bugzilla.mozilla.org :: Extensions, defect)

Description

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

In bug 652400 comment 10 I wrote:
> I don't understand why the "I'm added to or removed from this capacity" box is grayed out > for Component -- I do want to get email when a bug is moved into a component that I watch.

In bug 652400 comment 11 Byron Jones replied:
> that checkbox means "email me when i start watching a component" -- like how the CCed
> checkbox on the row means "email me when i'm CCed on a bug".
>
> if you're watching a component you should always receive a notification when a bug is
> moved into that component.

This turns out not to be true.

I recently removed the QA Contact watches so I'm getting only Component watching.  This morning, I got no email when bug 730671 was moved into the Layout: Text component.  I didn't get any email for the bug until comments were added.  (My preferences for Component Watching in https://bugzilla.mozilla.org/userprefs.cgi?tab=email request email for "A new bug is created", "The bug is resolved or reopened", "New comments are added", and "New attachments are added".

That said, I think it would be best to just implement the "I'm added to or removed from this capacity" checkbox so I can choose either way just like for all the other possible sources of email.

Comment 1

[:glob ✱]

i can see from the mail logs that you weren't sent an email for this change, however i'm having difficulty reproducing this issue -- i receive emails when a bug enters and leaves a component, both on bmo and in my development environment.

i've replicated your watcher settings from bmo to my dev system and it's still triggering an email.

(the investigation continues)

Comment 2

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

Attachment: my full email preferences

In case it helps, here is a screenshot of my full email preferences.

Comment 3

[:glob ✱]

when a bug's component or product changes, the event triggered is classified as "other", which you've chosen not receive.

i don't know why it's classified as such, but it isn't something we can change on a per-relationship basis :(

http://bzr.mozilla.org/bmo/4.0/annotate/head:/Bugzilla/User.pm#L1523

i've filed bug 731526 for adding an explicit row to the email prefs tab to control product and/or component changes.