Apps video isn't playing on Mac OS X and Windows Safari browsers

RESOLVED WORKSFORME

Status

www.mozilla.org
General
--
blocker
RESOLVED WORKSFORME
7 years ago
5 years ago

People

(Reporter: stephend, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

Attachments

(1 attachment)

(Reporter)

Description

7 years ago
As Havi reported in https://bugzilla.mozilla.org/show_bug.cgi?id=730121#c15, the video on https://www.mozilla.org/en-US/apps/ isn't playing in:

* Safari 5.1.3 (Mac OS X 10.7.3)
* Safari 5.1.2 (Windows 7)

Can we get a fix for this ASAP, please?  Thanks.
(Reporter)

Comment 1

7 years ago
[08:44am] stormy: On IE I get a Security Alert. And the video will not play.
[08:44am] teoli: Yeah the mp4 flux has a typo on the source code:
[08:44am] teoli: <source src="//http://videos-cdn.mozilla.net/serv/flux/apps/marketplace.mp4" type="video/mp4" />
[08:44am] teoli: fx and chrome use the webm flux (or ogv for old Fx)
Fixed in master (cc981e5ffb3f95cf2fe8f1a9a81f3bb76b4ecd20). Will need a push to production.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
(Reporter)

Comment 3

7 years ago
Verified FIXED on https://www.mozilla.org/en-US/apps/, using the browsers from comment 0.
Status: RESOLVED → VERIFIED

Comment 4

7 years ago
Sorry, but this is still not working in my Safari browser on MacOS Lion, 5.1.3, not playing for my neighbor's Safari 5.1.3 either!
(Reporter)

Comment 5

7 years ago
Reopening; it was working for me on both those browsers the first few times I tested, but it seems more intermittent now.  Not sure if it's a caching or CDN thing?
Status: VERIFIED → REOPENED
Resolution: FIXED → ---
(Reporter)

Comment 6

7 years ago
Created attachment 601672 [details]
Screenshot showing it working _sometimes_
(Reporter)

Comment 7

7 years ago
http://screencast.com/t/FtQTHA3wPVwX shows that there aren't errors in Safari's Error Console, either, when it doesn't work.

Comment 8

7 years ago
Weird! one of the partners in it was having trouble viewing it also. i can open it on my iphone 3g via Safari browser, but not in Safari on my desktop. 

Adding Rainer to the bug , in case you want a new file to re-upload. ??
(Assignee)

Updated

6 years ago
Component: www.mozilla.org/firefox → www.mozilla.org
Product: Websites → Websites
(Assignee)

Updated

6 years ago
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
The Marketplace page has been revised and those videos are gone.
Status: REOPENED → RESOLVED
Last Resolved: 7 years ago5 years ago
Resolution: --- → WORKSFORME
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