732004 - Hang with 180% cpu on mac

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Plug-ins, defect)

Description

[Philipp Kewisch [:Fallen][☁️📆]]

Attachment: Activity Monitor Sample #1

I clicked on a xing.com link from within Thunderbird, which caused Firefox to open it. It got stuck in the "connecting..." state, so I left it there and continued work. After a while I noticed that I had high CPU, OSX ps says ~180%. I'm not sure if its the xing page that causes the problems, but this is what I remember.

The exact link was: http://www.xing.com/go/contacts?reagent=systemmail/mailcontactaddnotify1&dpt=sysm&ttp=mail&plf=own&pid=myctc&xtr=lnk

I've done a few samples using the OSX activity monitor, I hope it helps. 2/3 Samples contain:

  1 mac_plugin_interposing_child_OnSetCursor  (in XUL) + 757358  [0x101ec58ce]
     1 XRE_AddStaticComponent  (in XUL) + 21393  [0x101f04c31]

Comment 1

[Philipp Kewisch [:Fallen][☁️📆]]

Attachment: Activity Monitor Sample #2

Comment 2

[Philipp Kewisch [:Fallen][☁️📆]]

Attachment: Activity Monitor Sample #3

Comment 3

[Philipp Kewisch [:Fallen][☁️📆]]

Seems the flash and Google Talk plugin were also active. Killing these two didn't make Firefox come back

kewisch        13121   0.0  0.0   702704   1056   ??  S    23Feb12   0:02.31 /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin -greomni /Applications/Firefox.app/Contents/MacOS/omni.ja 397 gecko-crash-server-pipe.397 org.mozilla.machname.61567877 plugin
kewisch          401   0.0  0.6  2893012  25200   ??  S    17Feb12 145:44.20 /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container /Library/Internet Plug-Ins/Flash Player.plugin -greomni /Applications/Firefox.app/Contents/MacOS/omni.ja 397 gecko-crash-server-pipe.397 org.mozilla.machname.1600164120 plugin

Comment 4

[Benoit Jacob [:bjacob] (mostly away)]

It would probably be useful to attach here the contents of about:support and about:plugins. Also, (sorry I forgot to ask for that), during the hang, you could also sample the plugin_container process.

Comment 5

[Philipp Kewisch [:Fallen][☁️📆]]

Attachment: about:plugins

Comment 6

[Philipp Kewisch [:Fallen][☁️📆]]

Attachment: about:support

Comment 7

[Philipp Kewisch [:Fallen][☁️📆]]

Unfortunately I've killed the process by now, so I can't sample the plugin container.

Comment 8

[Steven Michaud [:smichaud] (Retired)]

Also let us know exactly which versions of Firefox and Thunderbird you can reproduce this with.  And tell us if you *can* reproduce it.

You appear to be running on OS X 10.7.3.

I suspect many of the symbols in your traces are spurious ... though not all of them are.  (This is because Firefox distros have at least some of their symbols stripped.)

Comment 9

[Philipp Kewisch [:Fallen][☁️📆]]

Unfortunately not reproduceable. Also, firefox updated just after the crash, so it may be inaccurate. I've been using Firefox 11 betas, so I suspect its the next-to-latest beta.

I doubt Thunderbird has to do with this since it probably opened it via external URL service. Anyway, its also Thunderbird 11 latest beta.

Comment 10

[Steven Michaud [:smichaud] (Retired)]

(In reply to comment #3)

Just noticed something rather odd about these two plugin-container
processes:  The Google Talk plugin process had been running for 2.5
minutes, but the Flash plugin process had been running for several
days.

Was Firefox already running when you triggered the hang (by clicking
that link in Thunderbird)?  Were multiple copies of Firefox running?

Comment 11

[Steven Michaud [:smichaud] (Retired)]

> The Google Talk plugin process had been running for 2.5 minutes

Actually, if the Google Talk plugin process started on 23Feb12, it had
also been running for several days.  But it had only used 2.5 minutes
"of CPU time".

Comment 12

[Philipp Kewisch [:Fallen][☁️📆]]

Firefox was already running, I closed/opened the lid multiple times in between.

Comment 13

[Benjamin Smedberg]

Resolving old bugs which are likely not relevant any more, since NPAPI plugins are deprecated.