732519 - Browser crash with abort message, "Corrupted plugin stream data", upon restoring session with MS Office Groove

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[dragon008]

Attachment: firefox error.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11

Steps to reproduce:

Opening Firefox and restoring a browsing session after it was closed.


Actual results:

The browser crashed and gave me the form for reporting errors.


Expected results:

Restored the tabs from my previous browsing session.

Comment 1

[Tyler Downer [He/Him]]

https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report

What websites where you trying to open? Also, please go to about:support, and copy and past the info from that page into a text document and attach it.

Comment 2

[dragon008]

Attachment: about:support report for the bug

Here is the about:support report.
Also, the websites were the following:

http://artonelico.wikia.com
http://auctions.yahoo.co.jp
http://www.suruga-ya.jp/index.html
http://hotmail.com
http://artonelico.isisview.org
http://youtube.com
http://pantalea.com
http://amazon.co.jp
http://es.wikipedia.com

Comment 3

[dragon008]

Oh, and I forgot this. It's the URL to the report I sent when the browser crashed (immediately after I took that screenshot):

https://crash-stats.mozilla.com/report/index/1fe021f1-8121-4114-b2e7-5301c2120302

Comment 4

[Tyler Downer [He/Him]]

Please update all your plugins (flash, adobe, java, etc) and graphics drivers.

Comment 5

[Wayne Mery (:wsmwk)]

dragon008 did you have better results after comment 4?

Comment 6

[dragon008]

(In reply to Wayne Mery (:wsmwk) from comment #5)
> dragon008 did you have better results after comment 4?

Yes, I didn't have any other problems after I did what comment 4 said: updating everything. Thanks for the help.