[User Survey] Learning more about our Firefox Aurora/Beta Users

RESOLVED FIXED

Status

Snippets
General
RESOLVED FIXED
6 years ago
6 years ago

People

(Reporter: grace, Assigned: Laura Forrest)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
Hi Laura, 

Earlier this quarter we talked about running survey to get a better understanding of our Aurora and Beta users. 

One the easiest ways to implement this survey is via our Aurora & Beta snippets channels. 

It would be great if we can start with a couple of questions in the next week or so to learn more about their motivations of using beta or aurora (ie. access to upcoming features, to give feedback, Bec. they love firefox or etc?). It would also be great to find out more about their expectations. To start with, if they intend to switch back and forth (beta & ga) or switch to beta completely.

I know we still have a few on our list from the etherpad from our last user survey brainstorming sessions: https://etherpad.mozilla.org/UZou5WeFLe but I'm happy to start with a few questions mentioned above and roll out other questions in the near future. 

Timing: It would be great if we can roll this out in the next week or so.

Thanks!
(Assignee)

Comment 1

6 years ago
yes - let's get this running mid-week.
(Assignee)

Updated

6 years ago
Assignee: lforrest → nobody
Component: Surveys → General
QA Contact: surveys → general
(Reporter)

Comment 2

6 years ago
Thanks Laura.
What's are the next steps here?

Also adding Winston for the snippets component. 

Thanks!
Assignee: nobody → lforrest
(Assignee)

Comment 3

6 years ago
These surveys are now live. Beta results have been emailed. Aurora results still flowing in. 

Tons of great insights!
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
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