735033 - gmail email content not visible (only in IE and Chrome)

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Sean K]

Attachment: troop301item.html

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20120312 Firefox/13.0a1
Build ID: 20120312031136

Steps to reproduce:

Open an gmail mail item -- the content is not visible in firefox. But it is visible in IE and Chrome.


Actual results:

When I open the gmail item, it is only visible in IE and chrome, not FF


Expected results:

Should be able to see gmail item.  (The attachment contains the "original item" from the gmail pop up menu item)

Comment 1

[Stefan Weiss [:sir_none]]

#WORKSFORME

Comment 2

[Francesca Ciceri [:madamezou]]

Hi Sean, 

I don't have a gmail account, so I wasn't able to test this. 

Are you still experiencing this problem? Could you please give it a try with a more recent version of Firefox? (You can download version 31 here → https://www.mozilla.org/en-US/firefox/all/)

If that still happen to you, could you please check if the problem is present also in Safe Mode (Help → Restart with Addons Disabled)? This will help us understand if the culprit is a specific extension.

Many thanks!

Francesca

Comment 3

[Wayne Mery (:wsmwk)]

We need more info, but reporter has not replied.