Bouncer doesn't report uptake for Firefox 11.0



7 years ago
6 years ago


(Reporter: rail, Assigned: rail)


Firefox Tracking Flags

(Not tracked)




7 years ago

I checked it a couple of hours ago and it was reporting uptake around 3 for all products.


7 years ago
Blocks: 718778
Priority: -- → P1

11:52:53 <@akeybl> rail: ashughes: I'm getting "update failed" in the about dialog for 10.0.2->11 manual
11:53:20  * rail suspects bouncer
11:53:48 < joduinn> rail: on desktop OSX, doing manual check in 10.0.2, I also get "update failed" instead of 11.0
11:54:03 < joduinn> ...for manual attempt to update. just like akeybl 
11:54:16 < rail> joduinn: filing a bug
11:58:11 < rail> joduinn, akeybl I disabled all updates for now

Obviously, this blocks this morning's FF11.0.0 release.
Priority: P1 → --

Comment 2

7 years ago
QA signed off the snippets which are be served by bouncer ~15hrs ago.

Comment 4

7 years ago
This applicable to all Firefox 11.0 download links and update snippets (which are served by bouncer).
Assignee: server-ops → dgherman
The Firefox 11 files are not listed in the rsync exclude files to be synced to the mirrors.
Assignee: dgherman → nobody
Component: Server Operations → Release Engineering: Releases
QA Contact: phong → bhearsum
Assignee: nobody → rail
There were two problems here:

Firefox 11 was excluded from the releases module to delete build1 bits from the mirrors. This is not normally part of our process, so cleaning this up was missed.

Firefox 11 was also not added to the 'current' module.

The combination of the two meant that no external mirrors could get the firefox 11 files.

Comment 8

7 years ago
Additionally, sentry was trying to check the internal mirrors and was failing due to high load of the mirrors. As a result it was removing the internal mirrors from uptake.
Last Resolved: 7 years ago
Resolution: --- → FIXED
Product: → Release Engineering
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