735774 - Etherpad Timeline feature is down

Status: RESOLVED WONTFIX

(Websites Graveyard :: etherpad.mozilla.org, defect)

Description

[Vladan Djeric (:vladan)]

It looks like our Etherpads' timeline feature is down.

e.g. https://etherpad.mozilla.org/ep/pad/view/secreview/latest

"Service Unavailable
The service is temporarily unavailable. Please try again later."

It's been out for at least an hour so far.

Comment 1

[Ed Morley [:emorley]]

Not working now either :-(

Comment 2

[Patrick Dang [:pdang]]

Guillermo, can you assist Vladen?

Comment 3

[Jake Maul [:jakem]]

This is still broken, although I get an Etherpad 500 error rather than a Zeus 503.

I suspect perhaps the pad history is simply too big... although since it won't load I can't exactly tell for sure. We can leave this open as a reminder to investigate and fix it, but I wouldn't recommend holding your breath for a fix.

What I can do is delete the pad, allowing you to start with a fresh one. The history would be lost, but I could save the current contents and insert them into the new copy of the pad. 

However, a better solution overall might be for you to put this in a team site, so you can do your own pad management. This would let you easily make a new pad for each meeting/topic/etc, and keep them organized however you like. Individual pads could still be marked as "public", to avoid requiring a login for everyone.

Comment 4

[BMO Automation]

This component is no longer being tracked and its bugs are being closed and moved to the Websites Graveayard product.