08:50 < bc> hey, i've just submitted several crash reports on mac/windows with today's nightly and it appears they haven't been received. Known issue? 08:51 <@ laura> bc: how do you know they haven't been received? 08:51 <@ laura> (no, it's not a known issue) 08:51 < bc> ok. i'll file a bug. 08:52 < bc> anyway for me to tell if this is in the client or in the receiver? 08:52 <@ laura> yes 08:52 <@ laura> so what behavior do you see? 08:52 <@ laura> bc: ? 08:53 < bc> i crash then submit the crash report. but when i go to about:crashes and try to load the crash report i see crash not found 08:53 < bc> url to reproduce with today's nightly is http://www.dhl.com/en/express/shipping/get_rate_and_time_quote.html 08:53 < bc> sample bp ids in https://bugzilla.mozilla.org/show_bug.cgi?id=737447 08:53 < firebot> Bug 737447 cri, --, ---, general, NEW, Assertion failure: v.isBoolean(), 08:54 <@ laura> looking 08:55 < bc> fwiw, i kept reloading the page which normally fixes any not found issues for me but it didn't work for me this time. 08:55 <@ laura> yeah, I don't think we're backlogged but I'll check 08:56 <@ laura> nope https://crash-stats.mozilla.com/status 08:56 < lonnen> oldest in the queue is about a minute 08:56 < bc> yeah. i checked that. all green. 08:56 <@ laura> you could see if the crashes are still on your disk 08:57 < bc> well, apart from ns being a little orange 08:57 < bc> ok. 08:58 <@ laura> bc: in about crashes, are they showing up with a bp- in front of them? 08:58 < bc> yes 08:59 <@ laura> ok, so that should mean they have been submitted 08:59 <@ laura> that's really odd 08:59 < bc> they show up in submitted 08:59 <@ laura> where? 08:59 < bc> ~/Library/Application Support/Firefox/Crash Reports/submitted 08:59 < bc> on my mac. 08:59 <@ laura> ok 08:59 <@ laura> huh 08:59 < bc> but i see the same behavior on windows 08:59 < bc> can you reproduce the crash and try to submit? 09:00 <@ laura> good idea, will do 09:00 <@ laura> (have to download nightly first, I run aurora) 09:00 < bc> heh 09:00 <@ laura> lonnen: do you have nightly handy? 09:00 < peterbe> rhelmer: do you prefer Skype or an extension number? 09:00 < lonnen> I'm running it all the time 09:00 <@ laura> lonnen: try that url then? 09:00 < bc> lonnen rocks 09:00 < lonnen> yes'm 09:00 <@ laura> lonnen: http://www.dhl.com/en/express/shipping/get_rate_and_time_quote.html 09:00 <@ laura> bc: sorry :) 09:00 < bc> np. 09:02 < bc> ah. i was thinking you meant status.mozilla.org but crash-stats status is way better. :-) 09:02 < lonnen> it takes a while but it loads 09:02 < lonnen> well, a page loads. I get redirected. 09:02 <@ laura> bc: I'll go see if I can find it in the collector logs 09:03 <@ laura> see if it caused an error or something 09:03 < bc> laura: is the zero crashes for today on https://crash-stats.mozilla.com/products/Firefox related? 09:03 <@ laura> bc: double check for me that the crash files are not zero length 09:03 < bc> the bp-*.txt ? 09:03 <@ laura> bc: no, that's because metrics failed to push ADUs overnight 09:03 < lonnen> also, apparently haven't updated nightly in 6 days 09:03 <@ laura> they are working on it 09:03 <@ laura> bc: yeah 09:03 < lonnen> lemme get this updated, try again 09:03 < bc> it had the crash id in it 09:03 <@ laura> oh nm 09:03 <@ laura> sorry 09:03 < bc> lonnen: i think this was a recent regrssion. 09:03 < lonnen> bc: yep, applying a flurry of patches 09:04 <@ laura> bc you should probably file a bug against Socorro so we can log this conversation 09:04 < bc> ok.
I think this bug has outdated itself. Our processing, in particular the priority jobs, are working just fine now. Once we discover future problems we'll have to open a new fresh specific bug.
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INVALID
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