737739 - Streamer Input Change Switches Projector Input in SFO Commons

Status: RESOLVED FIXED

(Infrastructure & Operations :: AVOps: Crestron, task)

Description

[Richard A Milewski[:richard]]

When using the iPad room control for SFO Commons, switching the Streamer input from a working input to Podium VGA (currently a non-functional choice), switches the Projector input to Podium VGA.

Steps to reproduce:

1 - Set up PRESENTATION mode and select Podium HDMA as the input.  

2 - Open the ADVANCE (sic) page and select the STREAMER sub-page.

3 - Select Podium HDMA as the input to the streamer.

4 - Select Podium VGA as the input to the streamer.

5 - Notice that the Podium HDMA content dissapears from the projector.

Comment 1

[bmacleod]

The Crestron DM-TX-201C interface at the podium is a simple 2 x 1 switcher.  You can connect two sources at the podium; however both sources cannot be viewed or routed simultaneously.  If the intent is to be able to view and route both sources at the podium a second Crestron DM-TX-201C interface is required.

Comment 2

[Richard A Milewski[:richard]]

I don't think we need to alter the configuration, but the iPad UI must make it obvious that the HDMI/VGA choice on the Streamer page alters the HDMI/VGA choice on the Presentation page.   Right now there is no way to know that unless you look at the drawings.  ....and I missed that even after staring at the drawings a lot.

Comment 3

[Richard A Milewski[:richard]]

For example.  On the Presentation page having a Podium Source group of two buttons (HDMI & VGA) that is separate from the other matrix switching buttons.  Then in the main matrix switching area just have a "Podium" button.

On the Streamer page just have a Podium button that delivers the content from the switch at the edge.

I'll have to look at the drawing again, but I presume this is true for the HDMI/VGA/Component/Composite feed from the back of the room too.   If so, the UI needs lots more work.

Comment 4

[Richard A Milewski[:richard]]

Confirmed that the Back Wall inputs are also on a shared single-channel connection.

This means that we have additional ambiguous controls in the iPad Implemntaiton.

Comment 5

[Eugene Jung]

closing for now