737820 - context menu vanishes after right-click

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[cybernet]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0.3) Gecko/20120314 Firefox/10.0.3
Build ID: 20120314143912

Steps to reproduce:

i googled something and i tried to open a new tab with right click, when i move the cursor over the right click menu, it vanished ... same as for all the menus in the window

Firefox 10.0.3 / CentOS 6 x64

proof -> http://www.youtube.com/watch?v=6Rvd-t1dPb4

Comment 1

[Andre Klapper]

Does this still happen in Firefox 11 which is the latest supported version?

Comment 2

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Comment 3

[cybernet]

@tim i will provide an answer for you in a few hours, but @andre i can't provide that answer for you as CentOS doesn't support firefox 11 at the moment

thanks in advance

Comment 4

[cybernet]

this happens after i unlock my computer / gnome 2.28.2

Comment 5

[Andre Klapper]

Could you answer comment 2 please?

Comment 6

[cybernet]

this is random ... and it also happens in safe mode ...

Comment 7

[Jesper Hansen]

Try setting the following to false:
* layers.acceleration.disabled

Try setting the following to true:
* gfx.direct2d.disabled

Then restart firefox

Comment 8

[cybernet]

layers.acceleration.disabled - it was false
gfx.direct2d.disabled - doesn't exist

in the screenshot
where status = user set ... well i didn't changed them ...

Comment 9

[cybernet]

Attachment: shot

Comment 10

[Jesper Hansen]

Possible gfx.direct2d.disabled doesn't exist and you must create it. 
Simply right click and create new Boolean value

Comment 11

[cybernet]

upgraded firefox to 16.0.1 version through remi repo & added gfx.direct2d.disabled = true

i will post if problem still exists

Comment 12

[[:Aleksej]]

Have you seen the problem since?

[I guess the direct2d pref is Windows-only, anyway]

Comment 13

[cybernet]

i'm using the latest version provided by CentOS ( 17.0-9 ) and i haven't seen the bug since
you can close the bug for now() :)