738027 - Firefox 11.0 locks when uploading an attachement in Gmail and AIM Express is open

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Avelino Faria]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120312181643

Steps to reproduce:

Logged into AIM Express
Logged into Gmail
Attached a document to be sent



Actual results:

Firefox locks


Expected results:

The attachement should be listed and become a link
AIM Express should should work as usual

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Comment 2

[Avelino Faria]

The issue does not occur in Safe Mode. However, when attaching an empty NotePad file, Gmail returned that the file was empty and will not be attached. Afterwards, the browser locked again.

Comment 3

[Tim (fmdeveloper)]

Please try http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
and post back with your results

Comment 4

[Matthias Versen [:Matti]]

no response