Nightly hangs when going to latimes blogpost

RESOLVED INCOMPLETE

Status

()

Toolkit
General
RESOLVED INCOMPLETE
5 years ago
11 months ago

People

(Reporter: aakashd, Unassigned, NeedInfo)

Tracking

({regression})

unspecified
x86
Mac OS X
regression
Points:
---

Firefox Tracking Flags

(firefox14-)

Details

Attachments

(1 attachment)

(Reporter)

Description

5 years ago
Build Id:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20120326 Firefox/14.0a1 ID:20120326031149

Note: This works fine on Chrome, Fx Aurora, Fx Beta and Fx Major Release. Also, when looking at the activity monitor I saw two processes: Nightly and "firefox". The hang seemed to be tied to the "firefox" process.

Steps to Reproduce:
1. Go to http://latimesblogs.latimes.com/varsitytimesinsider/2011/03/boys-basketball-aaron-gordon-puts-on-a-show-for-mitty.html

Actual Results:
Firefox hangs

Expected Results:
The page loads
(Reporter)

Updated

5 years ago
Summary: Firefox hangs when going to latimes blogpost → Nightly hangs when going to latimes blogpost
I tested this on Windows using Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20120326 Firefox/14.0a1 and I am not able to reproduce this hang issue. Will try on Mac 10.7 next.
Not able to reproduce using: 

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:14.0) Gecko/20120326 Firefox/14.0a1
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20120326 Firefox/14.0a1
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20120326 Firefox/14.0a1

Are you logged into Facebook when visiting this page?

Reducing severity and adding qawanted.
Severity: blocker → normal
Keywords: qawanted

Comment 3

5 years ago
(In reply to Marcia Knous [:marcia] from comment #2)
> Are you logged into Facebook when visiting this page?

Nope - I used a fresh profile (and I'm still able to reproduce). I'll try to nail down a regressing bug here using mozregression.

Comment 4

5 years ago
Oh whoops - I thought this was my bug (bug 740097). Same issue though.

Last good nightly: 2012-03-22
First bad nightly: 2012-03-23

Pushlog:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=5c13fce74f83&tochange=ab2ff3b5611f

Updated

5 years ago
Duplicate of this bug: 740097

Comment 6

5 years ago
Created attachment 610884 [details]
Sample of Nightly during hang

It's caused by the Java plugin, I have version 13.6.0 installed on 10.6.8. See the attached sample for the hang. Disabling the plugin prevents the hang.

Comment 7

5 years ago
Stephen - you have a good eye for mac/plugin issues. Any idea on what the regressing changeset may be?
tracking-firefox14: --- → +

Comment 8

5 years ago
s/Stephen/Steven/ :)

Comment 9

5 years ago
Getting the hang on this page too: http://mathworld.wolfram.com/DisdyakisTriacontahedron.html

Forcing Firefox to send a crash report gives this, if it is any help: https://crash-stats.mozilla.com/report/index/bp-64ac3210-6226-46cd-9a89-d20552120330
> Any idea on what the regressing changeset may be?

Not off the top of my head.  I'd have to hg bisect ... presuming I'm able to reproduce the bug.

I should be able to get to this next week (along with bug 738709).
Duplicate of this bug: 741719
I haven't been able to reproduce the bug with Aurora on 10.6.x and 10.7.x, with an older and the most recent Java plugin versions, using the latimes.com examples. It also isn't happening on the Nightly.
I'd bet this is a dup of bug 738709, and was fixed along with it.
I'm unable to reproduce on Aurora 14 as well (while I could do so consistently before). Untracking for that version.
tracking-firefox14: + → -
Keywords: qawanted
(Reporter)

Comment 15

5 years ago
The page is still slow as hell (there's a ton of fun perf stuff on that page), but its not hanging on the latest nightly for me either.
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:50.0) Gecko/20100101 Firefox/50.0

I have tested this issue on Mac OS X 10.7, 10.8 and 10.11 with the latest Firefox release (47.0) and the latest Nightly (50.0a1-20160615030209) and haven't manage to reproduce it.
When opening the web page provided in the description, the content is loaded and  the browser doesn't hang.

Can you please retest this using the latest Firefox release and the latest Nightly build (https://nightly.mozilla.org/) and report back the results? When doing this, please use a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/PNe90E).
Flags: needinfo?(mozaakash)
Considering the fact that I cannot reproduce this and the fact that the reporter did not answered to my request until now, I will mark this as Resolved-Incomplete.

If anyone can still reproduce it, feel free to reopen the issue and provide more information.
Status: NEW → RESOLVED
Last Resolved: 11 months ago
Resolution: --- → INCOMPLETE
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