Closed Bug 739357 Opened 14 years ago Closed 14 years ago

thunderbird 11.0 is freezing on delete (both delete button on keyboard and delete button on menu bar)

Categories

(Thunderbird :: Mail Window Front End, defect)

Product:
Thunderbird
Component:
Mail Window Front End
Version:
11 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: julia.cochrane, Unassigned)

Details

(Keywords: hang)

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0 Build ID: 20120312181643 Steps to reproduce: Pressed "Delete" on the keyboard or on the toolbar to delete a message. Actual results: Thunderbird froze. I had to force close by pressing the X in the corner. Expected results: The message should have gone to the trash.
Summary: thunderbird 11.0 is freezing on delete (both ctrl+d and delete button on menu bar) → thunderbird 11.0 is freezing on delete (both delete button on keyboard and delete button on menu bar)
IMAP or local messages? Have you tried TB 12 beta builds?
IMAP. And no, I haven't. I'm not much of a beta person.
this might be a dup of bug 733731, which is fixed in the latest beta. But we can't know unless you try it (or you wait for TB 12 to come out in 4 weeks or so)
OK. So how do I try the beta?
thx Julie, please let me know the results - there's a download button here - http://www.mozilla.org/en-US/thunderbird/channel/
David, this looks more like a dupe of bug 737312.
Maybe - bug 737312 won't say if it's pop3 or imap, so I can't assume they're the same.
julia, what antivirus software do you use?
Severity: normal → critical
Keywords: hang
AVG Internet Security 2012 I've upgraded to TB 12 (beta), and it's not a problem any more.
Sorry--make that TB13.0.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
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