User Agent: Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20120326 Firefox/14.0a1 Build ID: 20120326031149 Steps to reproduce: we reinstalled 32 and 64 bit to try and boos the java Actual results: nothing the firfox would still not run the java Expected results: Firefox should have been able to run the pages
dont worry the solution has been found im going to post it right now Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
This appears to be resolved according to previous post.
resolved with new profile (comment 2), but question remains, what caused problem?