Web page problems poss java script error on Mozilla

RESOLVED WORKSFORME

Status

()

Firefox
Untriaged
P5
critical
RESOLVED WORKSFORME
6 years ago
5 years ago

People

(Reporter: Jeremy, Unassigned)

Tracking

({64bit})

14 Branch
x86
Windows 7
64bit
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20120326 Firefox/14.0a1
Build ID: 20120326031149

Steps to reproduce:

we reinstalled 32 and 64 bit to try and boos the java


Actual results:

nothing the firfox would still not run the java


Expected results:

Firefox should have been able to run the pages
(Reporter)

Updated

6 years ago
Severity: normal → critical
Keywords: 64bit
Priority: -- → P5
Sorry but I don't understand your bug report.
What pages (example URL) ?
Do you mean Java (which Plugin version) or Javascript ?
(Reporter)

Comment 2

6 years ago
dont worry the solution has been found im going to post it right now


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

    https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile 

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

    http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Comment 3

5 years ago
This appears to be resolved according to previous post.

Comment 4

5 years ago
resolved with new profile (comment 2), but question remains, what caused problem?
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
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