After firefox update 11, my games with facebook are crashing all the time, updated flash player not fixed, all with firefox 11 update, please fix

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
6 years ago
5 years ago

People

(Reporter: Natalie, Unassigned)

Tracking

11 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2012-07-01])

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120312181643

Steps to reproduce:

Flash player crashing all the time on facebook games after firefox 11 update


Actual results:

updated firefox to 11 and crashing all the time started, i also did an update on the plugin for it but still crashing all the time


Expected results:

not crashing!!!!

Comment 1

6 years ago
Can you provide the latest crash IDs (bp-...) from about:crashes?
Does it happen in Safe Mode (see https://support.mozilla.org/en-US/kb/Safe%20Mode)?

Comment 2

6 years ago
Thanks for taking the time to report this problem!

1) Please describe which exact Flash plugin version you use by entering the address
       about:plugins
in Firefox and then posting the version info for "Shockwave Flash".
2) Please follow the steps on http://support.mozilla.com/kb/Firefox%20crashes and report back here. Thanks!

Comment 3

5 years ago
Natalie, please don't abandon your bug report(s).


(In reply to Andre Klapper from comment #2)
> Thanks for taking the time to report this problem!
> 
> 1) Please describe which exact Flash plugin version you use by entering the
> address
>        about:plugins
> in Firefox and then posting the version info for "Shockwave Flash".
> 2) Please follow the steps on
> http://support.mozilla.com/kb/Firefox%20crashes and report back here. Thanks!
Whiteboard: [closeme 2012-07-01]

Comment 4

5 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INCOMPLETE
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