739920 - After firefox update 11, my games with facebook are crashing all the time, updated flash player not fixed, all with firefox 11 update, please fix

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Natalie]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120312181643

Steps to reproduce:

Flash player crashing all the time on facebook games after firefox 11 update


Actual results:

updated firefox to 11 and crashing all the time started, i also did an update on the plugin for it but still crashing all the time


Expected results:

not crashing!!!!

Comment 1

[Scoobidiver (away)]

Can you provide the latest crash IDs (bp-...) from about:crashes?
Does it happen in Safe Mode (see https://support.mozilla.org/en-US/kb/Safe%20Mode)?

Comment 2

[Andre Klapper]

Thanks for taking the time to report this problem!

1) Please describe which exact Flash plugin version you use by entering the address
       about:plugins
in Firefox and then posting the version info for "Shockwave Flash".
2) Please follow the steps on http://support.mozilla.com/kb/Firefox%20crashes and report back here. Thanks!

Comment 3

[Wayne Mery (:wsmwk)]

Natalie, please don't abandon your bug report(s).


(In reply to Andre Klapper from comment #2)
> Thanks for taking the time to report this problem!
> 
> 1) Please describe which exact Flash plugin version you use by entering the
> address
>        about:plugins
> in Firefox and then posting the version info for "Shockwave Flash".
> 2) Please follow the steps on
> http://support.mozilla.com/kb/Firefox%20crashes and report back here. Thanks!

Comment 4

[Phoenix]

Resolved per whiteboard