740029 - Can't file bugs in Firefox

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Paul Walker]

Attachment: BugFF.jpg

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB7.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; Tablet PC 2.0)

Steps to reproduce:

Tried to file a bug in Firefox. 


Actual results:

Kept trying to connect even though Mozillazine gave me a link to check server status, which pronounced it available & up. 


Expected results:

I should have been able to file a bug in Firefox. I'm filing this one in Internet explorer

Comment 1

[Tim (fmdeveloper)]

What does the screenshot have to do with the issue?

What happens when you go to https://bugzilla.mozilla.org/ in Firefox?

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Comment 2

[Paul Walker]

Attachment: Infolist of current addons

Comment 3

[Paul Walker]

BTW, seeems to work in IEtab add-on!

Comment 4

[Tim (fmdeveloper)]

Paul -> Please address comment 1

Comment 5

[Paul Walker]

(In reply to Tim (fmdeveloper) from comment #4)
> Paul -> Please address comment 1
Tim, was comment 1 https://support.mozilla.org/en-US/users/login page about Basic Trouble shooting? on the side, I wish we could just email back & forth! BTW, IEtab is failing & I'm back to doing it in straight IE!

Comment 6

[Tim (fmdeveloper)]

From comment 1:

What does the screenshot have to do with the issue? https://bug740029.bugzilla.mozilla.org/attachment.cgi?id=610168 shows an Aetna website

What happens when you go to https://bugzilla.mozilla.org/ in Firefox?

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Comment 7

[Paul Walker]

I restored from a backup from another site & thinks started working.