Closed Bug 740115 Opened 14 years ago Closed 13 years ago

master password is correct but not accepted

Categories

(Thunderbird :: Security, defect)

11 Branch
x86
Windows Vista
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: dotyacd, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:11.0) Gecko/20100101 Firefox/11.0 Build ID: 20120312181643 Steps to reproduce: I started TB and entered my master password. Actual results: TB did not accept my master password. Expected results: TB should have accepted my master password.
(In reply to Alex from comment #0) Are you having special characters in your password? See bug 639734.
(In reply to Hashem Masoud from comment #1) > (In reply to Alex from comment #0) > Are you having special characters in your password? See bug 639734. Alex did that help ? Does starting in safe-mode helps ?
can't proceed without information from Alex
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
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