Closed Bug 740115 Opened 12 years ago Closed 11 years ago

master password is correct but not accepted

Categories

(Thunderbird :: Security, defect)

Product:
Thunderbird
Component:
Security
Version:
11 Branch
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: dotyacd, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120312181643

Steps to reproduce:

I started TB and entered my master password.


Actual results:

TB did not accept my master password. 


Expected results:

TB should have accepted my master password.
(In reply to Alex from comment #0)
Are you having special characters in your password? See bug 639734.
(In reply to Hashem Masoud from comment #1)
> (In reply to Alex from comment #0)
> Are you having special characters in your password? See bug 639734.

Alex did that help ?

Does starting in safe-mode helps ?
can't proceed without information from Alex
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → INCOMPLETE
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