Closed
Bug 740697
Opened 12 years ago
Closed 12 years ago
intermittent display corruption when scrolling message list with mouse
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: jlquinn, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2 Iceweasel/10.0.2 Build ID: 20120217174734 Steps to reproduce: Scroll with the mouse wheel in the message list. Actual results: Sometimes, there is display corruption. It seems to be that when I stop scrolling, part of the message list didn't finish updating with the final position. If I move the mouse cursor over message headers in the list, they then update correctly. If I slide the mouse to the side out of the message list window, the list immediately updates correctly when the cursor leaves. Trying to take a screenshot also causes the list to finish updating :-) Expected results: The message list should be updated correctly.
Reporter | ||
Comment 1•12 years ago
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I tried with all add-ons disabled and I still see the problem. Below is the trouble shooting info from Thunderbird. Application Basics Name: Icedove Version: 10.0.3 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0.3) Gecko/20120324 Icedove/10.0.3 Profile Directory: Open Containing Folder (Local drive) Application Build ID: 20120324224940 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account4: INCOMING: account4, , (imap) cerberus:143, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.optonline.net:25, plain, none, true Extensions Adblock Plus, 2.0.3, true, {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} CompactHeader, 2.0.2beta2, true, {58D4392A-842E-11DE-B51A-C7B855D89593} gContactSync, 0.3.4, true, gContactSync@pirules.net Iceowl, 1.2b1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Timezone Definitions for Mozilla Calendar, 1.2011n, true, calendar-timezones@mozilla.org Nostalgy, 0.2.15, false, nostalgy@alain.frisch Provider for Google Calendar, 0.7, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 extensions.lastAppVersion: 10.0.3 gfx.blacklist.suggested-driver-version: <Anything with EXT_texture_from_pixmap support> mail.openMessageBehavior.version: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1333034237 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 print.printer_CUPS/Laser-MFP1815-PS.print_command: lpr ${MOZ_PRINTER_NAME:+-P"$MOZ_PRINTER_NAME"} print.printer_CUPS/Laser-MFP1815-PS.print_downloadfonts: true print.printer_CUPS/Laser-MFP1815-PS.print_in_color: true print.printer_CUPS/Laser-MFP1815-PS.print_paper_height: 279.40 print.printer_CUPS/Laser-MFP1815-PS.print_paper_name: Letter print.printer_CUPS/Laser-MFP1815-PS.print_paper_size_type: 1 print.printer_CUPS/Laser-MFP1815-PS.print_paper_size_unit: 0 print.printer_CUPS/Laser-MFP1815-PS.print_paper_width: 215.90 print.printer_CUPS/Laser-MFP1815-PS.print_resolution_name: default print.printer_CUPS/Laser-MFP1815-PS.print_scaling: 1.00 print.printer_CUPS/Laser-MFP1815-PS.print_shrink_to_fit: true print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_colorspace: false print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_downloadfonts: false print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_jobtitle: false print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_num_copies: true print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_orientation: true print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_paper_size: true print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_plex: false print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_printincolor: true print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_resolution: false print.tmp.printerfeatures.CUPS/DeskJet-5440.can_change_spoolercommand: false print.tmp.printerfeatures.CUPS/DeskJet-5440.colorspace.0.name: default print.tmp.printerfeatures.CUPS/DeskJet-5440.colorspace.count: 1 print.tmp.printerfeatures.CUPS/DeskJet-5440.has_special_printerfeatures: true print.tmp.printerfeatures.CUPS/DeskJet-5440.orientation.0.name: portrait print.tmp.printerfeatures.CUPS/DeskJet-5440.orientation.1.name: landscape print.tmp.printerfeatures.CUPS/DeskJet-5440.orientation.count: 2 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.0.height_mm: 210 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.0.is_inch: false print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.0.name: A5 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.0.width_mm: 148 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.1.height_mm: 297 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.1.is_inch: false print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.1.name: A4 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.1.width_mm: 210 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.2.height_mm: 420 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.2.is_inch: false print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.2.name: A3 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.2.width_mm: 297 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.3.height_mm: 279 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.3.is_inch: true print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.3.name: Letter print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.3.width_mm: 215 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.4.height_mm: 355 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.4.is_inch: true print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.4.name: Legal print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.4.width_mm: 215 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.5.height_mm: 431 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.5.is_inch: true print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.5.name: Tabloid print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.5.width_mm: 279 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.6.height_mm: 254 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.6.is_inch: true print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.6.name: Executive print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.6.width_mm: 190 print.tmp.printerfeatures.CUPS/DeskJet-5440.paper.count: 7 print.tmp.printerfeatures.CUPS/DeskJet-5440.plex.0.name: default print.tmp.printerfeatures.CUPS/DeskJet-5440.plex.count: 1 print.tmp.printerfeatures.CUPS/DeskJet-5440.resolution.0.name: default print.tmp.printerfeatures.CUPS/DeskJet-5440.resolution.count: 1 print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_colorspace_change: false print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_downloadfonts_change: false print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_jobtitle_change: false print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_orientation_change: true print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_paper_size_change: true print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_plex_change: false print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_printincolor_change: true print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_resolution_change: false print.tmp.printerfeatures.CUPS/DeskJet-5440.supports_spoolercommand_change: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_colorspace: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_downloadfonts: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_jobtitle: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_num_copies: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_orientation: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_paper_size: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_plex: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_printincolor: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_resolution: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.can_change_spoolercommand: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.colorspace.0.name: default print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.colorspace.count: 1 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.has_special_printerfeatures: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.orientation.0.name: portrait print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.orientation.1.name: landscape print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.orientation.count: 2 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.0.height_mm: 210 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.0.is_inch: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.0.name: A5 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.0.width_mm: 148 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.1.height_mm: 297 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.1.is_inch: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.1.name: A4 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.1.width_mm: 210 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.2.height_mm: 420 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.2.is_inch: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.2.name: A3 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.2.width_mm: 297 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.3.height_mm: 279 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.3.is_inch: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.3.name: Letter print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.3.width_mm: 215 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.4.height_mm: 355 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.4.is_inch: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.4.name: Legal print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.4.width_mm: 215 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.5.height_mm: 431 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.5.is_inch: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.5.name: Tabloid print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.5.width_mm: 279 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.6.height_mm: 254 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.6.is_inch: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.6.name: Executive print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.6.width_mm: 190 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.paper.count: 7 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.plex.0.name: default print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.plex.count: 1 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.resolution.0.name: default print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.resolution.count: 1 print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_colorspace_change: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_downloadfonts_change: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_jobtitle_change: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_orientation_change: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_paper_size_change: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_plex_change: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_printincolor_change: true print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_resolution_change: false print.tmp.printerfeatures.CUPS/Laser-MFP1815-PS.supports_spoolercommand_change: false print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_colorspace: false print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_downloadfonts: false print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_jobtitle: false print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_num_copies: true print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_orientation: true print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_paper_size: true print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_plex: false print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_printincolor: true print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_resolution: false print.tmp.printerfeatures.Laser-MFP1815-PS.can_change_spoolercommand: false print.tmp.printerfeatures.Laser-MFP1815-PS.colorspace.0.name: default print.tmp.printerfeatures.Laser-MFP1815-PS.colorspace.count: 1 print.tmp.printerfeatures.Laser-MFP1815-PS.has_special_printerfeatures: true print.tmp.printerfeatures.Laser-MFP1815-PS.orientation.0.name: portrait print.tmp.printerfeatures.Laser-MFP1815-PS.orientation.1.name: landscape print.tmp.printerfeatures.Laser-MFP1815-PS.orientation.count: 2 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.0.height_mm: 210 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.0.is_inch: false print.tmp.printerfeatures.Laser-MFP1815-PS.paper.0.name: A5 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.0.width_mm: 148 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.1.height_mm: 297 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.1.is_inch: false print.tmp.printerfeatures.Laser-MFP1815-PS.paper.1.name: A4 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.1.width_mm: 210 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.2.height_mm: 420 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.2.is_inch: false print.tmp.printerfeatures.Laser-MFP1815-PS.paper.2.name: A3 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.2.width_mm: 297 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.3.height_mm: 279 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.3.is_inch: true print.tmp.printerfeatures.Laser-MFP1815-PS.paper.3.name: Letter print.tmp.printerfeatures.Laser-MFP1815-PS.paper.3.width_mm: 215 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.4.height_mm: 355 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.4.is_inch: true print.tmp.printerfeatures.Laser-MFP1815-PS.paper.4.name: Legal print.tmp.printerfeatures.Laser-MFP1815-PS.paper.4.width_mm: 215 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.5.height_mm: 431 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.5.is_inch: true print.tmp.printerfeatures.Laser-MFP1815-PS.paper.5.name: Tabloid print.tmp.printerfeatures.Laser-MFP1815-PS.paper.5.width_mm: 279 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.6.height_mm: 254 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.6.is_inch: true print.tmp.printerfeatures.Laser-MFP1815-PS.paper.6.name: Executive print.tmp.printerfeatures.Laser-MFP1815-PS.paper.6.width_mm: 190 print.tmp.printerfeatures.Laser-MFP1815-PS.paper.count: 7 print.tmp.printerfeatures.Laser-MFP1815-PS.plex.0.name: default print.tmp.printerfeatures.Laser-MFP1815-PS.plex.count: 1 print.tmp.printerfeatures.Laser-MFP1815-PS.resolution.0.name: default print.tmp.printerfeatures.Laser-MFP1815-PS.resolution.count: 1 print.tmp.printerfeatures.Laser-MFP1815-PS.supports_colorspace_change: false print.tmp.printerfeatures.Laser-MFP1815-PS.supports_downloadfonts_change: false print.tmp.printerfeatures.Laser-MFP1815-PS.supports_jobtitle_change: false print.tmp.printerfeatures.Laser-MFP1815-PS.supports_orientation_change: true print.tmp.printerfeatures.Laser-MFP1815-PS.supports_paper_size_change: true print.tmp.printerfeatures.Laser-MFP1815-PS.supports_plex_change: false print.tmp.printerfeatures.Laser-MFP1815-PS.supports_printincolor_change: true print.tmp.printerfeatures.Laser-MFP1815-PS.supports_resolution_change: false print.tmp.printerfeatures.Laser-MFP1815-PS.supports_spoolercommand_change: false Graphics Adapter Description: NVIDIA Corporation -- GeForce 7900 GT/GTO/PCIe/SSE2 Driver Version: 2.1.2 NVIDIA 295.20 WebGL Renderer: NVIDIA Corporation -- GeForce 7900 GT/GTO/PCIe/SSE2 -- 2.1.2 NVIDIA 295.20 GPU Accelerated Windows: 0/1
Comment 2•12 years ago
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(In reply to Jerry Quinn from comment #0) > Trying to take a screenshot also causes the list to finish updating :-) Will that is bad! Anyway, this might provide a clue to the developers. I also tried to find a similar bug but couldn't find.
Reporter | ||
Comment 3•12 years ago
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I find I can make it happen more often if I'm moving the scroll wheel back and forth quickly in the message list.
Comment 4•12 years ago
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(In reply to Jerry Quinn from comment #3) > I find I can make it happen more often if I'm moving the scroll wheel back > and forth quickly in the message list. I tried that but I still cannot reproduce it here: User Agent: Mozilla/5.0 (X11; Linux i686; rv:11.0) Gecko/20120327 Thunderbird/11.0.1 Application Build ID: 20120327115527 I use Slackware 13.37 + XFCE 4.6.2
Reporter | ||
Comment 5•12 years ago
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So it could be related to several differences: Debian vs Slackware sw levels x86_64 vs i686 NVidia graphics and driver vs whatever you're running Gnome-shell vs XFCE What next?
Comment 6•12 years ago
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(In reply to Jerry Quinn from comment #5) > So it could be related to several differences: > > Debian vs Slackware sw levels > x86_64 vs i686 > NVidia graphics and driver vs whatever you're running > Gnome-shell vs XFCE > > What next? I think you should report this issue to the OS support developers. Maybe they have an idea. And you can still keep this bug open and get back to it for updates so we can also learn.
Comment 7•12 years ago
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Jerry, what have you learned?
Comment 8•12 years ago
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(In reply to Jerry Quinn from comment #0) > Trying to take a screenshot also causes the list to finish updating :-) In that case, you have to take "screenshot" the old-fashioned way: with your digital camera... ;) > Expected results: > The message list should be updated correctly. (In reply to Wayne Mery (:wsmwk) from comment #7) > Jerry, what have you learned? ...and: Have you updated to TB12, and do you still experience this bug there?
Comment 9•12 years ago
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Jerry seems to be gone
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
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Description
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