743712 - Display availability notification on profile page

Status: RESOLVED DUPLICATE of bug 987265

(Mozilla Reps Graveyard :: reps.mozilla.org, task)

Description

[William Quiviger [:williamq]]

It would be good to add a field in the profile page where a Mozilla Reps can indicate that they plan to be unavailable for a specific period of time and that during their absence, people should contact another Rep.

Comment 1

[Giorgos Logiotatidis [:giorgos]]

Specs:

* User can specify
  1. Unavailability
  2. Expected day to return
  3. Replacement Rep 
* When activated send mentor an email
* When expired send mentor an email
* Do not automatically re-activate rep.
* Update Mentor's dashboard to reflect user's inactivity.

Comment 3

[Siddardha Garimella [:gsiddardha]]

Hi,

I'm interested this. :williamq, could you please give me the details of this?

Thanks!

Comment 4

[Siddardha Garimella [:gsiddardha]]

Hi,

I've setup remo on my local machine. Took the details from http://remo.readthedocs.org/en/latest/.

Comment 5

[Tasos Katsoulas [:tasos]]

Siddardha, thank you for your interest! Unfortunately, after consulting with Pierros, the scope and functionality of this bug is yet to be determined by the Council. So, although this is a valid bug and a wanted feature for the ReMo portal, the exact implementation is yet to be determined. Updates about this bug will follow here.

In the meantime, you can find some other bugs you might be interested here:
https://wiki.mozilla.org/Webdev/GetInvolved/reps.mozilla.org

Comment 6

[Brian King [:kinger]]

If the Rep does not manually opt-in with required information (i.e. they are auto-marked inactive after X months - see bug 951503), then we have to leave open the fields mentioned in comment 1.

Comment 7

[William Reynolds [:williamr]]

Based on comment 1 and comment 6 and my own suggestions, I propose these specs:

* User can specify
  1. Unavailability
  2. Expected day to return (optional, can only be set if unavailable = True)
  3. Replacement Rep  (optional, can only be set if unavailable = True)
* Update Rep's profile to reflect user's inactivity
* Update Mentor's dashboard to reflect user's inactivity
* Do not automatically re-activate rep
* Automatically mark Rep as unavailable when no report is filed after X months
* When activated send mentor an email
* When expired send mentor an email

The first four specs feel like a minimal feature to me, and the automation and email notifications could be done in a release after that.

Brian, could you review these specs and let me know if you agree with my suggestions or if you would implement/release this differently? Thanks!

Comment 8

[Brian King [:kinger]]

Looks good to me. A couple of questions:

1. How will a Rep who has been automatically been deacvtivated activate again. Will, for example, the mentor have to do this automatically or will a new report do it? I'm a little concerned the new auto-reporting feature might trigger it prematurely.

2. What will deavtivated mode look like in the Reps profile? Designs welcome!

Comment 9

[Justin Crawford [:hoosteeno] [:jcrawford]]

We have some final specs for this developed by the group:

https://remo.etherpad.mozilla.org/unavailable-rep-specs-2014-04-07

We also have a tracking bug for it. I'm going to close this one as a duplicate of the tracking bug and move focus there.