We aren't even receiving server error emails, so something is very broken. May just need kicking after yesterday's database downtime? We need it up ASAP so Raymond can QA for our push today.
Assignee: server-ops → ashish
Severity: blocker → critical
We're seeing these errors: _mysql_exceptions.OperationalError: (1045, "Access denied for user 'devmo_lim'@'10.2.10.103' (using password: YES)") There was an error while updating. Please try again later. Aborting.
DNS for the DB fixed and I can connect to it too but I still see deki returning 500...
Yep, this needs DB access to be fixed.
Assignee: ashish → server-ops-database
Component: Server Operations: Web Operations → Server Operations: Database
I am now updating the mysql acl's to allow access from the new zeus vip. This should be finished shortly.
It looks like there was already a grant for the devmo_lim user, but the password was incorrect. I have updated the password, please try again.
stage9 is still down
should work now
curl -I http://developer-stage9.mozilla.org/ HTTP/1.1 500 Internal Server Error Server: Apache X-Backend-Server: sm-devmostage01 Vary: Accept-Encoding Content-Type: text/html; charset=iso-8859-1 Date: Tue, 10 Apr 2012 18:13:15 GMT Via: Moz-Cache-pm-zlb-generic01 Connection: close
can you provide me with the database error
(In reply to Matt Pressman [:mpressman] from comment #9) > can you provide me with the database error We are not getting traceback emails so unfortunately I can't provide you with one :(
ok, I'll check the apache logs to see the output. The database user permissions should be correct, so this may be another issue.
alright, I was working with the wrong access IP. It should work now.
Thank you. It works now.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
Verified FIXED: [11:50:26.097] GET https://developer-stage9.mozilla.org/en-US/ [HTTP/1.1 200 OK 5992ms]
Status: RESOLVED → VERIFIED
OS: Mac OS X → All
Hardware: x86 → All
Product: mozilla.org → Data & BI Services Team
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