Closed
Bug 744625
Opened 13 years ago
Closed 13 years ago
I tried loading TB 11.01 and replaced my old TB. Now it says it is not supported by my "archetecture" How do I regain my old TB and files?
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 744307
People
(Reporter: pcornwell, Unassigned)
Details
(Whiteboard: dupeme?)
User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28
Build ID: 20120306064154
Steps to reproduce:
Tried to load the new Thunderbird 11.
Actual results:
After putting in Apps, and tried to open, it says not supported by my "archetecture"
Expected results:
It should have opened.
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Reporter | |
Comment 1•13 years ago
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How do I get my old email copies back and/ or my address book?
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Comment 2•13 years ago
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Install the older Thunderbird again. TB 11 is not supported on certain architectures, such as PPC. I assume you hand installed it as it should not have offered to upgrade you.
Unmarking this for security as this is not a security issue.
Group: core-security
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Reporter | |
Comment 3•13 years ago
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No, it offered to upgrade. But re-installing the older Thunderbird worked and all my emails and addresses were there. Thank you. I will see if I can transfer to my newer Mac Pro.
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Comment 4•13 years ago
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I'll raise this issue with our release engineering. You should not have been offered the update since it won't work.
(In reply to Paul Cornwell from comment #3)
> No, it offered to upgrade.
That's bug 744307 for Thunderbird and - more general - Toolkit bug 393782.
Whiteboard: dupeme?
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Updated•13 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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Description
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