Closed Bug 745286 Opened 14 years ago Closed 9 years ago

Flash plugin crashes on Youtube when you toggle "auto-hide the taskbar"

Categories

(Core Graveyard :: Plug-ins, defect)

9 Branch
x86
Windows 7
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: billstpor, Unassigned)

References

Details

(Keywords: hang, regression, reproducible, Whiteboard: [platform-rel-Youtube])

Crash Data

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20120413 Firefox/14.0a1 Build ID: 20120413030727 Steps to reproduce: Fresh install of Windows 7 x64, ATI card, but also happens on a different computer with Windows 7 x86 and an Nvidia card. Tested with and without "HW acceleration" for the Flash plugin, with different Flash versions - including of course the current one (11.2.202.228). Tested to happen with both Firefox 11 (stable build) and Firefox 14.0a1 . Did not happen with 3.6.28 ** Did not happen in other browsers (IE 9, Google Chrome) (Tested with fresh Firefox installations; no local/roaming profiles, addons or plugins. Just Shockwave Flash). (No malware reported by Microsoft Essentials with up-to-date definitions, Firewalls always in place, yada-yada...) ------------------------------------------------------------- I start Firefox, maximize the browser window and go straight to youtube.com. Then I click on any video - although the issue seems to be more repeatable on certain videos or channels, like e.g. http://www.youtube.com/user/TheYoungTurks After the video starts playing, I right click on the Windows 7 taskbar and toggle the checkbox "Auto-hide the taskbar". Actual results: Provided the Firefox window was maximized before the page started loading, Firefox usually crashes, or specifically the Flash plugin crashes. Both the Firefox.exe and the plugin-container.exe processes seem to show low CPU usage, unlike other Flash crashes that I've seen before. If I wait the time specified in "dom.ipc.plugins.timeoutSecs" or kill the "plugin-container.exe" process, I get a crash message on the Youtube player window and I can resume normal browsing. Expected results: The browser window should have resized without crashing the Youtube player.
I can't reproduce. Can you provide crash IDs (browser and plugin sides) from about:crashes? Does it happen in Safe Mode (see http://support.mozilla.org/kb/Safe%20Mode)? Does it happen with a new profile (see http://support.mozilla.org/kb/Managing-profiles)?
(In reply to Scoobidiver from comment #1) > I can't reproduce. I noticed that the bug only occurs when the browser window is maximized even before loading the video, and then the window tries to increase a little in size to fill the gap created by the taskbar when it hides. > Can you provide crash IDs (browser and plugin sides) from about:crashes? Certainly. I made a couple, each on a different computer, and both with new profiles: Windows 7 x86, (Intel CPU, Nvidia card): 6c6b2402-c8a3-4831-b489-1eb692120413 12306c36-77bd-4737-a4ba-c73d22120413 Windows 7 x64, (AMD CPU, ATI card): a67c5209-9700-40e0-aaa7-d22972120413 417ad3af-350d-4390-bb17-03d582120413 > Does it happen in Safe Mode (see http://support.mozilla.org/kb/Safe%20Mode)? Yes. > Does it happen with a new profile Yes, as I just pointed out. It happens on my existing profiles, on new profiles, and even on a completely new installation of Firefox with nothing other than Flash installed.
I made a video showing how to reproduce the bug: http://www.youtube.com/watch?v=d2QI9r2o970
I can't reproduce. Please try with the latest Flash version and provide crash IDs after the timeout, not by killing plugin-container.exe.
(In reply to Scoobidiver from comment #4) > Please try with the latest Flash version and provide crash IDs after the > timeout, not by killing plugin-container.exe. These ones are made with a fresh installation of Firefox 11 rather than the last beta, but it makes really no difference at all. Also, made with the latest Flash version (11.2.202.233), after waiting for the timeout: e117b9e6-864a-453c-8760-1e4dd2120414 adb73a68-a928-4322-b951-c347a2120414 I was looking this morning into this problem for a while, and I concluded that I only get this crash with Flash 11.1 or more recent versions, up to the latest one. With any Flash 10.x version I haven't got a single one of these. Also, I found the problem not just in Youtube.com, but also in websites with embedded Youtube videos, such as: http://www.htmlgoodies.com/tutorials/web_graphics/article.php/3480061/How-To-Add-a-YouTube-Video-to-Your-Web-Site.htm or http://www.html-5.com/tags/object-tag/index.html BTW, on the second website I get an error message after waiting for the timeout, I don't know if it is really helpful or not: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete." on chrome://global/content/bindings/browser.xml:273
Severity: normal → critical
Status: UNCONFIRMED → NEW
Crash Signature: [@ hang | NtUserPeekMessage | NtUserPeekMessage | NtUserPeekMessage]
Component: Untriaged → Flash (Adobe)
Ever confirmed: true
Keywords: crash
Product: Firefox → Plugins
QA Contact: untriaged → adobe-flash
Hardware: x86_64 → x86
Version: 14 Branch → 11.x
Crash Signature: [@ hang | NtUserPeekMessage | NtUserPeekMessage | NtUserPeekMessage] → [@ hang | NtUserPeekMessage | NtUserPeekMessage | NtUserPeekMessage] [@ hang | NtUserPeekMessage | _PeekMessage]
Component: Flash (Adobe) → Plug-ins
Keywords: crashhang
Product: Plugins → Core
QA Contact: adobe-flash → plugins
Version: 11.x → Trunk
I can reproduce on Windows7 Aero + Flash11.2.202.233. Regression window(m-c) Works: http://hg.mozilla.org/mozilla-central/rev/6181ba4693f9 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0a1) Gecko/20110819 Firefox/9.0a1 ID:20110819021046 Fails: http://hg.mozilla.org/mozilla-central/rev/1881f9b5f8b5 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0a1) Gecko/20110819 Firefox/9.0a1 ID:20110819030749 Pushlog: http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=6181ba4693f9&tochange=1881f9b5f8b5 Regression window(m-i) Works: http://hg.mozilla.org/integration/mozilla-inbound/rev/1dccbc1234f4 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0a1) Gecko/20110818 Firefox/9.0a1 ID:20110818104841 Fails: http://hg.mozilla.org/integration/mozilla-inbound/rev/54a15fc04437 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0a1) Gecko/20110818 Firefox/9.0a1 ID:20110818200755 Pushlog: http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=1dccbc1234f4&tochange=54a15fc04437 In local build: Last good: ec4956f17090 First bad: c51feb247cc4 Triggered by: c51feb247cc4 Oleg Romashin — Bug 621228 - Make plugins listening presShell SetActive calls. r=jst
Blocks: 621228
Keywords: regression
Keywords: reproducible
Version: Trunk → 9 Branch
platform-rel: --- → ?
Whiteboard: [platform-rel-Youtube]
platform-rel: ? → ---
Resolving old bugs which are likely not relevant any more, since NPAPI plugins are deprecated.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
Product: Core → Core Graveyard
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