Filter messages not finding all messages in search criteria "Recipients"

RESOLVED INVALID

Status

Thunderbird
General
RESOLVED INVALID
6 years ago
6 years ago

People

(Reporter: grant, Unassigned)

Tracking

14 Branch
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
Created attachment 616608 [details]
Shows Quick Filter search results mentioned above

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120312181643

Steps to reproduce:

Searched "leo" using the Quick Filter, with options Recipients and Subject selected on the Sent folder. We were looking for all messages in the Sent folder from "Leo Hannan".


Actual results:

Messages showed up from recipient "Leo Hannan" as expected, but some messages from were missing.


Expected results:

We did another search on "arma" using the Quick Filter, again with options Recipients and Subject selected on the Sent folder, and two additional messages were displayed that were from recipient "Leo Hannan" that did not show under the original search.

I have attached images showing the details of each search results, with the two messages that did not show in the original search highlighted. The user has reported that this has happened recently with other searches as well. I tried deleting the Sent folder's .msf file and allowed the program to recreate it (as it is an indexing file from my understanding). The results were the same.

Comment 1

6 years ago
(In reply to grant from comment #0)
Restart Thunderbird with Add-ons disabled and check.
(Reporter)

Comment 2

6 years ago
Thanks for the suggestion. It worked! The only addons that were installed were the most current versions of Lightning (calendar add-on) and Test Pilot.
(Reporter)

Updated

6 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INVALID
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