74840 - crash [@ gklayout.dll + 0x1636b] when posted heavy HTML emails

Status: VERIFIED DUPLICATE of bug 76200

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Allan Klinbail]

Although it is not common as a Linux user to receive anything other than text
when I have received heavy HTML emails the software crashes. 

Also realted some emails with .jpg attachments have not seen the attachments. 

Allan

Comment 1

[Mack Earnhardt]

Happens on WinNT as well.  I'll attach an example.

Comment 2

[Mack Earnhardt]

Attachment: html e-mail

Comment 3

[Keyser Sose]

Reporter do you have the stack trace from the crash?

Comment 4

[Jay Patel [:jay]]

This is one of many crashes showing up in the talkback topcrash reports under 
the gklayout.dll stack signature. There are a few entries for this particular 
crash with offset (gklayout.dll + 0x1636b), but the only one with any comments 
was the one that mentioned this bug:

gklayout.dll + 0x1636b (0x6031636b) b778f957
         line 
        Build: 2001040510 CrashDate: 2001-04-06 UptimeMinutes: 0  Total: 777 
        OS: Windows NT  4.0 build 1381
        URL: 
        Comment: crash for bug 74840
         Detailed : http://cyclone/reports/incidenttemplate.cfm?bbid=28754480
         StackTrace: 
http://cyclone/reports/stackcommentemail.cfm?dynamicBBID=28754480

Here is the stack trace, although it's not very helpful without the function 
symbols:

Incident ID 28754480 
gklayout.dll + 0x1636b (0x6031636b) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0xc69a (0x6030c69a) 
gklayout.dll + 0xc82a (0x6030c82a) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0xfbce (0x6030fbce) 
gklayout.dll + 0x10567 (0x60310567) 
gklayout.dll + 0x1067a (0x6031067a) 
gklayout.dll + 0x1a6af (0x6031a6af) 
gklayout.dll + 0x1a604 (0x6031a604) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0x1a520 (0x6031a520) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x1a3e7 (0x6031a3e7) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0xc69a (0x6030c69a) 
gklayout.dll + 0xc82a (0x6030c82a) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0xfbce (0x6030fbce) 
gklayout.dll + 0x10567 (0x60310567) 
gklayout.dll + 0x1067a (0x6031067a) 
gklayout.dll + 0x1a6af (0x6031a6af) 
gklayout.dll + 0x1a604 (0x6031a604) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0x1a520 (0x6031a520) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x1a3e7 (0x6031a3e7) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0xc69a (0x6030c69a) 
gklayout.dll + 0xc82a (0x6030c82a) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0xfbce (0x6030fbce) 
gklayout.dll + 0x10567 (0x60310567) 
gklayout.dll + 0x1067a (0x6031067a) 
gklayout.dll + 0x1a6af (0x6031a6af) 
gklayout.dll + 0x1a604 (0x6031a604) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0x1a520 (0x6031a520) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x1a3e7 (0x6031a3e7) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0xc69a (0x6030c69a) 
gklayout.dll + 0xc82a (0x6030c82a) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0xc69a (0x6030c69a) 
gklayout.dll + 0xc82a (0x6030c82a) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0xc69a (0x6030c69a) 
gklayout.dll + 0xc82a (0x6030c82a) 
gklayout.dll + 0x27b8 (0x603027b8) 
gklayout.dll + 0x4f90 (0x60304f90) 
gklayout.dll + 0x8d5b (0x60308d5b) 
gklayout.dll + 0x103bf (0x603103bf) 
gkview.dll + 0x25ba (0x604425ba) 
gkview.dll + 0x2636 (0x60442636) 
gkview.dll + 0x3251 (0x60443251) 
gkview.dll + 0x2b31 (0x60442b31) 
gkview.dll + 0x2262 (0x60442262) 

Making bug NEW, since we at least have a talkback entry on it.

Comment 5

[greer]

Changing OS to all to reflect Linux and Windows platforms.

Comment 6

[(not reading, please use [e-mail] instead)]

good news, this is fixed.  I think it was a dup of #76200, I'm verifying that now.

Comment 7

[(not reading, please use [e-mail] instead)]

ok, I'm pretty sure this is a dup.

that message contains two img tags that will cause us problems.
 
<IMG SRC="spacer.gif" WIDTH="1" HEIGHT="6">
<IMG SRC="transpar.gif" WIDTH=1 HEIGHT=5>

In my build, which has the fix for #76200, we just assert in nsIOService.cpp 
(see #76600 about the assert), we no longer crash.

*** This bug has been marked as a duplicate of 76200 ***

Comment 8

[Håkan Waara]

I think it's a dup as well. Please reopen if this happens again. Verified.