Crashes when save as...

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
6 years ago
4 years ago

People

(Reporter: gold, Unassigned)

Tracking

({crash})

11 Branch
x86_64
Windows 7
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Build ID: 20120312181643

Steps to reproduce:

I want to save an mkv file whit save link as.. function.


Actual results:

when I went to that directory, where I want to save the file, it crashed.


Expected results:

Maybe it doesn't like the torrented video files, because that directory where I navigated, there was a lot of file, which wasn't completed. When I deleted it, it doesn't crashed more.

Comment 1

6 years ago
Can you provide the crash ID from about:crashes?
(Reporter)

Comment 2

6 years ago
I tried 3 times. All the 3 times there was the same type crash. (if I read it well)

Do you mean this:
bp-861cb7af-a1c9-4b80-a542-6d42d2120425
bp-4af33352-8c9a-4c5b-b46d-c13b92120425
bp-69d5944b-15b0-4248-bac3-2dfbe2120425

https://crash-stats.mozilla.com/report/index/bp-861cb7af-a1c9-4b80-a542-6d42d2120425
https://crash-stats.mozilla.com/report/index/bp-4af33352-8c9a-4c5b-b46d-c13b92120425
https://crash-stats.mozilla.com/report/index/bp-69d5944b-15b0-4248-bac3-2dfbe2120425

Comment 3

6 years ago
Does it happen in Safe Mode (see http://support.mozilla.org/kb/Safe%20Mode)?
Severity: normal → critical
Crash Signature: [@ fastzero_I | _VEC_memzero | IFillLockBytes_FillAppend_Proxy ]
Component: Untriaged → General
Keywords: crash
QA Contact: untriaged → general

Comment 4

5 years ago
gold: Can you answer comment 3?
gold, please reopen this bug report if you still can reproduce it
in Firefox 23 or later.  Thanks.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Comment 6

4 years ago
Ok, I will reopen if I can reproduce this again, now it works, it seems.
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