Open Bug 751540 Opened 8 years ago Updated 8 months ago

Bookmarks rearrange themselves after close/restart in Nightly 15.0a1 (2012-05-02)

Categories

(Firefox :: Sync, defect)

x86
Windows 8
defect
Not set

Tracking

()

UNCONFIRMED

People

(Reporter: kriskovski, Unassigned)

References

(Blocks 1 open bug)

Details

(Whiteboard: [sync:bookmarks])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.2; rv:15.0) Gecko/15.0 Firefox/15.0a1
Build ID: 20120502030505

Steps to reproduce:

Closed and reopened the browser


Actual results:

the bookmarks and the folders have been shuffled


Expected results:

they (the bookmarks...) should have stayed the way I arranged them
Do you use Sync? Any other syncing Add-on?
I am using the integrated Sync and Nightly 15 + Sync on Android
hm, I think I heard something about this recently, btw moving to Sync.
Component: Untriaged → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: untriaged → sync-backend
Version: 15 Branch → unspecified
Thanks Mak.

OP: Which version of Sync on Android? E.g., "Aurora from yesterday", "an old XUL Nightly from December".

Do you have logs?
(In reply to Richard Newman [:rnewman] from comment #4)
> Thanks Mak.
> 
> OP: Which version of Sync on Android? E.g., "Aurora from yesterday", "an old
> XUL Nightly from December".
> 
> Do you have logs?

no, how to make them
You can grab your desktop logs by following instructions here:

  https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

but if there was no error, you won't see any logs by default.

You can get a log from your Android device, too:

  http://160.twinql.com/how-to-file-a-good-android-sync-bug

but you need to reproduce the problem in real time to do that.
Attached file Nexus S (4.0.4)
From my PC

1335977391849	Sync.Service	INFO	Loading Weave 1.16.0
1335977391865	Sync.Engine.Bookmarks	DEBUG	Engine initialized
1335977391867	Sync.Engine.Forms	DEBUG	Engine initialized
1335977391869	Sync.Engine.History	DEBUG	Engine initialized
1335977391871	Sync.Engine.Passwords	DEBUG	Engine initialized
1335977391872	Sync.Engine.Prefs	DEBUG	Engine initialized
1335977391873	Sync.Engine.Tabs	DEBUG	Engine initialized
1335977391874	Sync.Engine.Tabs	DEBUG	Resetting tabs last sync time
1335977391877	Sync.Engine.Addons	DEBUG	Engine initialized
1335977391879	Sync.Service	INFO	Mozilla/5.0 (Windows NT 6.2; rv:15.0) Gecko/15.0 Firefox/15.0a1
1335977391882	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1335977391883	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1335977391883	Sync.Service	DEBUG	Caching URLs under storage user base: https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/
1335977391883	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1335977391883	Sync.AddonsReconciler	INFO	Registering as Add-on Manager listener.
1335977391883	Sync.AddonsReconciler	DEBUG	Adding change listener.
1335977391899	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1335977391900	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1335977393069	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms.
1335977397566	Sync.AddonsReconciler	DEBUG	Add-on change: onEnabling to {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1335977397566	Sync.AddonsReconciler	DEBUG	Rectifying state for addon: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1335977397741	Sync.AddonsReconciler	DEBUG	Adding change because enabled state changed: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1335977397741	Sync.AddonsReconciler	INFO	Change recorded for {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1335977397741	Sync.Tracker.Addons	DEBUG	changeListener invoked: 3 {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1335977397742	Sync.AddonsReconciler	INFO	Saving reconciler state to file: addonsreconciler
1335977398003	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1335977398015	Sync.Service	DEBUG	User-Agent: Firefox/15.0a1 FxSync/1.16.0.20120502030505.
1335977398015	Sync.Service	INFO	Starting sync at 2012-05-02 19:49:58
1335977398015	Sync.Service	DEBUG	In sync: should login.
1335977398016	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1335977398016	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1335977398016	Sync.Service	INFO	Logging in user zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2
1335977398016	Sync.Service	DEBUG	Caching URLs under storage user base: https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/
1335977398860	Sync.Resource	DEBUG	mesg: GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections
1335977398860	Sync.Resource	DEBUG	GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections
1335977398860	Sync.Service	DEBUG	Fetching global metadata record
1335977399084	Sync.Resource	DEBUG	mesg: GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/storage/meta/global
1335977399084	Sync.Resource	DEBUG	GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/storage/meta/global
1335977399084	Sync.Service	DEBUG	Weave Version: 1.16.0 Local Storage: 5 Remote Storage: 5
1335977399084	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1335977399084	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1335977399084	Sync.SyncKeyBundle	INFO	SyncKeyBundle being created.
1335977399390	Sync.Resource	DEBUG	mesg: GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections
1335977399390	Sync.Resource	DEBUG	GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections
1335977400418	Sync.Service	DEBUG	Failed to fetch and verify keys: App. Quitting JS Stack trace: Res_get@resource.js:433 < _fetchInfo@service.js:537 < verifyAndFetchSymmetricKeys@service.js:575 < WeaveSvc__remoteSetup@service.js:1149 < @service.js:719 < WrappedNotify@util.js:156 < verifyLogin@service.js:670 < @service.js:943 < WrappedNotify@util.js:156 < WrappedLock@util.js:111 < WrappedCatch@util.js:85 < login@service.js:911 < @service.js:1207 < WrappedCatch@util.js:85 < sync@service.js:1203
1335977400418	Sync.Service	WARN	Failed to fetch symmetric keys. Failing remote setup.
1335977400418	Sync.Service	WARN	Remote setup failed.
1335977400418	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1335977400419	Sync.SyncScheduler	DEBUG	Next sync in 600000 ms.
This log shows a failure to upload changed records. What kind of network are you on?
Blocks: bookmarksync
Whiteboard: [sync:bookmarks]
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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