Open
Bug 751540
Opened 12 years ago
Updated 2 years ago
Bookmarks rearrange themselves after close/restart in Nightly 15.0a1 (2012-05-02)
Categories
(Firefox :: Sync, defect)
Tracking
()
UNCONFIRMED
People
(Reporter: kriskovski, Unassigned)
References
(Blocks 1 open bug)
Details
(Whiteboard: [sync:bookmarks])
Attachments
(1 file)
89.05 KB,
text/plain
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Details |
User Agent: Mozilla/5.0 (Windows NT 6.2; rv:15.0) Gecko/15.0 Firefox/15.0a1 Build ID: 20120502030505 Steps to reproduce: Closed and reopened the browser Actual results: the bookmarks and the folders have been shuffled Expected results: they (the bookmarks...) should have stayed the way I arranged them
Comment 1•12 years ago
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Do you use Sync? Any other syncing Add-on?
Reporter | ||
Comment 2•12 years ago
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I am using the integrated Sync and Nightly 15 + Sync on Android
Comment 3•12 years ago
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hm, I think I heard something about this recently, btw moving to Sync.
Component: Untriaged → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: untriaged → sync-backend
Version: 15 Branch → unspecified
Comment 4•12 years ago
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Thanks Mak. OP: Which version of Sync on Android? E.g., "Aurora from yesterday", "an old XUL Nightly from December". Do you have logs?
Reporter | ||
Comment 5•12 years ago
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(In reply to Richard Newman [:rnewman] from comment #4) > Thanks Mak. > > OP: Which version of Sync on Android? E.g., "Aurora from yesterday", "an old > XUL Nightly from December". > > Do you have logs? no, how to make them
Comment 6•12 years ago
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You can grab your desktop logs by following instructions here: https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/ but if there was no error, you won't see any logs by default. You can get a log from your Android device, too: http://160.twinql.com/how-to-file-a-good-android-sync-bug but you need to reproduce the problem in real time to do that.
Reporter | ||
Comment 7•12 years ago
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Reporter | ||
Comment 8•12 years ago
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From my PC 1335977391849 Sync.Service INFO Loading Weave 1.16.0 1335977391865 Sync.Engine.Bookmarks DEBUG Engine initialized 1335977391867 Sync.Engine.Forms DEBUG Engine initialized 1335977391869 Sync.Engine.History DEBUG Engine initialized 1335977391871 Sync.Engine.Passwords DEBUG Engine initialized 1335977391872 Sync.Engine.Prefs DEBUG Engine initialized 1335977391873 Sync.Engine.Tabs DEBUG Engine initialized 1335977391874 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1335977391877 Sync.Engine.Addons DEBUG Engine initialized 1335977391879 Sync.Service INFO Mozilla/5.0 (Windows NT 6.2; rv:15.0) Gecko/15.0 Firefox/15.0a1 1335977391882 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1335977391883 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1335977391883 Sync.Service DEBUG Caching URLs under storage user base: https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/ 1335977391883 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1335977391883 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1335977391883 Sync.AddonsReconciler DEBUG Adding change listener. 1335977391899 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1335977391900 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1335977393069 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 1335977397566 Sync.AddonsReconciler DEBUG Add-on change: onEnabling to {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1335977397566 Sync.AddonsReconciler DEBUG Rectifying state for addon: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1335977397741 Sync.AddonsReconciler DEBUG Adding change because enabled state changed: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1335977397741 Sync.AddonsReconciler INFO Change recorded for {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1335977397741 Sync.Tracker.Addons DEBUG changeListener invoked: 3 {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1335977397742 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1335977398003 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1335977398015 Sync.Service DEBUG User-Agent: Firefox/15.0a1 FxSync/1.16.0.20120502030505. 1335977398015 Sync.Service INFO Starting sync at 2012-05-02 19:49:58 1335977398015 Sync.Service DEBUG In sync: should login. 1335977398016 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1335977398016 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1335977398016 Sync.Service INFO Logging in user zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2 1335977398016 Sync.Service DEBUG Caching URLs under storage user base: https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/ 1335977398860 Sync.Resource DEBUG mesg: GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections 1335977398860 Sync.Resource DEBUG GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections 1335977398860 Sync.Service DEBUG Fetching global metadata record 1335977399084 Sync.Resource DEBUG mesg: GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/storage/meta/global 1335977399084 Sync.Resource DEBUG GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/storage/meta/global 1335977399084 Sync.Service DEBUG Weave Version: 1.16.0 Local Storage: 5 Remote Storage: 5 1335977399084 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1335977399084 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1335977399084 Sync.SyncKeyBundle INFO SyncKeyBundle being created. 1335977399390 Sync.Resource DEBUG mesg: GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections 1335977399390 Sync.Resource DEBUG GET success 200 https://scl2-sync475.services.mozilla.com/1.1/zlkjj7vzevtx5rdmjmhaau5ovxuhrxc2/info/collections 1335977400418 Sync.Service DEBUG Failed to fetch and verify keys: App. Quitting JS Stack trace: Res_get@resource.js:433 < _fetchInfo@service.js:537 < verifyAndFetchSymmetricKeys@service.js:575 < WeaveSvc__remoteSetup@service.js:1149 < @service.js:719 < WrappedNotify@util.js:156 < verifyLogin@service.js:670 < @service.js:943 < WrappedNotify@util.js:156 < WrappedLock@util.js:111 < WrappedCatch@util.js:85 < login@service.js:911 < @service.js:1207 < WrappedCatch@util.js:85 < sync@service.js:1203 1335977400418 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup. 1335977400418 Sync.Service WARN Remote setup failed. 1335977400418 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1335977400419 Sync.SyncScheduler DEBUG Next sync in 600000 ms.
Comment 9•12 years ago
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This log shows a failure to upload changed records. What kind of network are you on?
Updated•12 years ago
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Blocks: bookmarksync
Whiteboard: [sync:bookmarks]
Assignee | ||
Updated•6 years ago
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Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
Updated•2 years ago
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Severity: normal → S3
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Description
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