If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

New version has major problems and crashes several times a day. Get me back to the previous version this one SUCKS.

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
5 years ago
5 years ago

People

(Reporter: beanpatch.bob, Unassigned)

Tracking

12 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

When notified of a new version I upgraded to it and my world ended as I knew i.


Actual results:

It crashes constantly and I have to keep up restarting it.  No messages given as to why, just gone and the window closed.




Expected results:

I've used firefox for many years and never had this kind of problem.  Now I can't get past it.

Comment 1

5 years ago
Can you provide the crash ID (bp-...) from about:crashes?
Does it happen in Safe Mode (see https://support.mozilla.org/kb/Safe%20Mode)?
please reopen if fails with current version in safe mode 
https://support.mozilla.com/en-US/kb/safe-mode

for now, there is not enough information
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.