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Crash when trying to watch YouTube video embedded on Firefox Facebook Page

RESOLVED WORKSFORME

Status

()

Firefox for Android
General
--
critical
RESOLVED WORKSFORME
6 years ago
a year ago

People

(Reporter: Carmen, Unassigned)

Tracking

({crash})

14 Branch
ARM
Android
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [Engagement][User Engagement][native-crash], crash signature)

(Reporter)

Description

6 years ago
Web page or screen you were on when you saw the issue: 

Steps to reproduce:
1. Opened Facebook
2. Navigated to @Firefox FB page
3. Scrolled down to posted video of Gary's TED talk
4. Clicked on that screenshot to open video
5. Was taken to the YouTube page for that video (which was super small text, btw)
6. Double tapped the video to enable the plug in to play the video
7. Got a screen that said "Aurora Crashed, open tabs will be displayed after restarting." I selected the option that allowed the crash to be reported to Mozilla, and then the browser restarted.
8. After restart, I went back to the open tab, and did the same procedure.
9. I can now hear the video, but I can't see the video. (which is the whole point of video! ha.)

I'm sure there's a similar bug, but the #mobile folks on IRC suggested I file it again. :)

What you expected: Tap and the video would play

Crash report ID (if applicable):
Able to post the crash ID generated from submitting the crash? One can do so by visiting: about:crashes
Severity: normal → critical
OS: Mac OS X → Android
Hardware: x86 → ARM
Whiteboard: [Engagement][User Engagement] → [Engagement][User Engagement][native-crash]
(Reporter)

Comment 2

6 years ago
I have three crash IDs - but I can't readily tell which crash goes with which experience. I *think* it's this one

https://crash-stats.mozilla.com/report/index/bp-22eab6d0-f300-4c1a-8a9f-f9ba82120509

Comment 3

6 years ago
(In reply to Carmen from comment #2)
> I have three crash IDs - but I can't readily tell which crash goes with
> which experience.
Can you provide others so that we compare dates?
Crash Signature: [@ libdvm.so@0x5098e]
Keywords: crash

Updated

6 years ago
Version: Trunk → Firefox 14
(Reporter)

Comment 4

6 years ago
Here are all 3 from yesterday

https://crash-stats.mozilla.com/report/index/bp-25751d8d-b55c-4573-804b-a3d9b2120509


https://crash-stats.mozilla.com/report/index/bp-3c44b378-268c-473d-b086-a3e232120509


https://crash-stats.mozilla.com/report/index/bp-22eab6d0-f300-4c1a-8a9f-f9ba82120509
I've played several videos (and I assume there are quite a few Fennec users playing video on Facebook anyway, if this crasher was around we'd presumably see lots of reports)
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → WORKSFORME
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