Open
Bug 753508
Opened 13 years ago
Updated 3 years ago
Message in Berylium font renders with characters off by 1 (rot 1)
Categories
(Thunderbird :: Message Reader UI, defect)
Tracking
(Not tracked)
UNCONFIRMED
People
(Reporter: r_q_einstein-mozilla, Unassigned, NeedInfo)
Details
(Keywords: testcase)
Attachments
(2 files)
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19
Steps to reproduce:
Viewed the attached message on Thunderbird 12.0.1 on my Windows 7 64-bit machine.
Actual results:
The message rendered with the following text:
"Up bmm: Ibqqz Gsjebz! Kvtu b ifbet vq -- J xjmm cf po wbdbujpo tubsujoh Nbz
28ui boe xjmm sfuvso up uif pggjdf bgufs uif Nfnpsjbm Ebz Ipmjebz."...
which, interestingly, has each character off by 1.
Expected results:
The message should have rendered with the following text:
"To all: Happy Friday! Just a heads up -- I will be on vacation starting May 17th and will return to the office after the Memorial Day Holiday."...
When I copy and paste the text from the garbled message into GNU emacs, MS wordpad, MS notepad, MS Word, or MS Outlook it renders correctly.
When I copy and paste the text into a Thunderbird message composition window, it renders garbled, as above.
When I view the message source, it appears ungarbled (both in the plain text section and in the HTML section).
The garbled text is inside the following span:
span style=3D'font-size:14.0pt;font-family:Berylium'
I suspect that Thunderbird has a bug rendering that font.
If I view the exact same message using MS Outlook (also using that font), it shows up correctly.
If I view the exact same message using Thunderbird on my Linux machine, it shows up correctly.
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Comment 1•13 years ago
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Do you get the same behavior in Firefox ?
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Reporter | |
Comment 2•13 years ago
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> Do you get the same behavior in Firefox ?
I can't think of a way to view that e-mail in Firefox.
My mail server has no web interface, so I can't view that message directly in a Firefox browser.
If I use Firefox to browse to Google Documents and paste the garbled message into a Google Text Document, it pastes ungarbled (but it uses Arial font, not Berylium).
If I create an HTML document consisting of everything between the <html> and the </html> tags in the e-mail message, then view that document in Firefox, it displays fine.
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Comment 3•13 years ago
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(In reply to Matt Carter from comment #0)
For me it renders correctly:
User Agent: Mozilla/5.0 (X11; Linux i686; rv:12.0) Gecko/20120428 Thunderbird/12.0.1
Application Build ID: 20120428123100
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Updated•13 years ago
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Attachment #622484 -
Attachment mime type: application/octet-stream → text/plain
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Reporter | |
Comment 4•12 years ago
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I have diagnosed the problem further:
If the attached message renders correctly for you, it's probably because you're missing the Berylium font that the message uses, so Thunderbird just shows you the default font.
I found that if I deleted the Berylium font from my system, the message shows fine (using a default font).
I am attaching the font file for your reference.
(Note that Microsoft Word displays this font correctly if I copy and paste from Thunderbird to Word, so it doesn't seem to be a problem with the font. It seems to be a problem with Thunderbird handling this font.
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Reporter | |
Comment 5•12 years ago
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This is the Berylium font I found on my system.
I'm not sure what 3rd party software installed it.
Thunderbird seems to garble text that uses this font.
Microsoft Word does not.
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Comment 6•7 years ago
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Matt Still see this problem when using a current version?
Flags: needinfo?(r_q_einstein-mozilla)
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Updated•3 years ago
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Severity: normal → S3
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Description
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