If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

The twitter feed is empty /status/



Cloud Services
Web Site
5 years ago
4 years ago


(Reporter: mbrandt, Unassigned)


Firefox Tracking Flags

(Not tracked)




(2 attachments)



5 years ago
Created attachment 624954 [details]
qa - bug empty twitter feed

The twitter feed on the /status/ page is empty.

Steps to reproduce:
1. goto https://services.mozilla.com/status/

The embedded feed displays tweets for @mozservices

No tweets are displayed - The console output:

[16:30:57.256] GET https://api.twitter.com/1/statuses/user_timeline.json?screen_name=mozservices&callback=TWTR.Widget.receiveCallback_1&include_rts=true&count=20&clientsource=TWITTERINC_WIDGET&include_entities=true&1337297457055=cachebust [HTTP/1.1 200 OK 28ms]
[16:30:57.299] We are upgrading the Sync caching layer from memcache to Couchbase. We know some users are seeing an error bar. It'll go away shortly. @ https://services.mozilla.com/status/:70
[16:30:57.304] @cgandhi12 Well...when you add a bookmark on computer A, does it show up on computer B (or on your Android device)? If so, it works! @ https://services.mozilla.com/status/:70
[16:30:57.307] Short blog post about last week's BrowserID outage: http://t.co/4q0nt38n @ https://services.mozilla.com/status/:70
[16:30:57.310] @Amyshamblesx please let us now if you continue to get errors. @ https://services.mozilla.com/status/:70
[16:30:57.312] As I was just telling @amyshamblesx, we just found a DB problem affecting 48 Sync users. If you were one, sorry, it's fixed now. @ https://services.mozilla.com/status/:70
[16:30:57.315] @Amyshamblesx There's a "Reset Sync" option in Preferences, but it turns out you were one of 48 users caught by a DB problem. @ https://services.mozilla.com/status/:70
[16:30:57.318] @Amyshamblesx have you tried Reset Sync? Your Sync node is healthy, as far as we can tell. @ https://services.mozilla.com/status/:70
[16:30:57.321] The earlier issue is back again.  We're working on it… @ https://services.mozilla.com/status/:70
[16:30:57.324] @maneesh_disodi Not sure what you're describing. We only deal with Sync, BrowserID… things like that. Maybe ask the Firefox people? @ https://services.mozilla.com/status/:70
[16:30:57.327] @furicle Pretty much if you don't notice, we are still happy. It self-recovers and there's no data loss. So, no harm, no foul. @ https://services.mozilla.com/status/:70
[16:30:57.331] Had an earlier Sync issue in our Phoenix data center. Fixed now. Sorry if you were visibly impacted. @ https://services.mozilla.com/status/:70
[16:30:57.335] @insanelyapple please link us to a pastebin of your logs. @ https://services.mozilla.com/status/:70
[16:30:57.338] @ermob This is fixed in current Firefox.  Please update your browser to v10 and retest. @ https://services.mozilla.com/status/:70
[16:30:57.342] Maintenance complete, all services are back to normal. @ https://services.mozilla.com/status/:70
[16:30:57.346] We're about to start a 3h maint window to upgrade load balancers in our Phoenix cluster; new signups and some sync users may see errors. @ https://services.mozilla.com/status/:70
[16:30:57.349] What we've been calling "BrowserID" is now called "Persona"! http://t.co/yKVl2bwR @ https://services.mozilla.com/status/:70
[16:30:57.353] Maintenance window complete, that was 
painless! @ https://services.mozilla.com/status/:70
[16:30:57.361] Maintenance window starting - adding token servers! No user-facing outage expected @ https://services.mozilla.com/status/:70
[16:30:57.365] RT @MozillaIT: Think you know a thing or two about data centers?  Come join #mozillaIT ! http://t.co/QzdLdd6f #Mozilla #jobs @ https://services.mozilla.com/status/:70
[16:30:57.369] @Normano64 Interesting. Thanks for the update. @ https://services.mozilla.com/status/:70

Comment 1

5 years ago
The problem has its roots in 'filter' widget option.

Comment 2

5 years ago
Hey I was wondering if i can tackle this bug. I need it for my software engineering class as a project. The steps are to take on the task and make sure it will get approved for full credit for my class. If I fix this bug will this get approved and rolled out? 

Also is there an active developer for guidance?


Comment 3

5 years ago
Tyrone, that would be great :-) please go ahead. This bug is quite cold and I doubt anyone has had time to work on it.
Assignee: nobody → tyronekc

Comment 4

5 years ago
Cool thanks Matt. Is there an IRC channel i can go to for developer's guidance?

Comment 5

5 years ago
Seems like this has already been fixed? I was able to view the twitter feed

Comment 6

5 years ago
Created attachment 701926 [details]
qa - reproduced ff 18.0

(In reply to Tyrone Chong from comment #5)
> Seems like this has already been fixed? I was able to view the twitter feed

That's curious. I'm still able to reproduce the bug. I'm running Firefox 18.0 and as well as Chrome 24.0, and Safari 6.0.2 on OSX.

Comment 7

5 years ago
Oh I see the feed empty feed field, I was clicking the link. By any chance you know where to build this? is it in mozilla central?

Comment 8

5 years ago
(In reply to Tyrone Chong from comment #7)
> Oh I see the feed empty feed field, I was clicking the link. By any chance
> you know where to build this? is it in mozilla central?

http://svn.mozilla.org/projects/services.mozilla.com/trunk/ (courtesy of solarce in #it)

Comment 9

4 years ago
Resetting assignee - would love to see this remedied.
Assignee: tyronekc → nobody
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