Closed Bug 757231 Opened 13 years ago Closed 13 years ago

Reset Aurora to its default state loses profile data

Categories

(Firefox :: Migration, defect)

14 Branch
x86
macOS
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 748047

People

(Reporter: ozten, Unassigned)

Details

Aurora on Mac OS X Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20120520 Firefox/14.0a2 I wanted to help test the new Firefox Reset button. I got the impression I should still have my bookmarks, passwords, and some other state migrated to a new profile. I ended up with a completely empty profile. Steps to repro: 1) Use a profile with tons of data (my profile is several years old) 2) Help > Troubleshooting Information 3) Click 'reset Aurora' Expected: Aurora restarts with a new profile, but keeps core data like places DB, passwords, bookmarkets Actual: Profile has no personalized information that I can find. I do see two profiles under ~/Library/Application\ Support/Firefox/Profiles/ 3p6k5mou.default and uu8aaoy9.default-1337356006317 I may have mis-read the warnings, etc. If my assumptions where right, this is a bad bug and users will lose data. Hope this is helpful.
Component: Help Documentation → Migration
QA Contact: help.documentation → migration
Yes, this is a known issue and should be fixed soon. See bug 748047 which will be fixed by bug 748569. As you've found the old profile is still where it was. After bug 731047 lands, it would have been moved to the desktop. Thanks for the report.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Thanks! Adding info in case someone finds this via search. To get back to my original profile: /Applications/FirefoxAurora.app/Contents/MacOS/firefox -P ~/Library/Application\ Support/Firefox/Profiles/3p6k5mou.default I also got rid of my 'empty' profile mv ~/Library/Application\ Support/Firefox/Profiles/uu8aaoy9.default-1337356006317 ~/Library/Application\ Support/Firefox/Profiles/uu8aaoy9.default-1337356006317.dead
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