Although Tbird successfully downloads mail from GoDaddy servers, it doesn't clean out the mailbox (as Outlook does), so I have to sign on to GoDaddy mail periodically to clean out the box manually.

RESOLVED WORKSFORME

Status

RESOLVED WORKSFORME
7 years ago
7 years ago

People

(Reporter: chefdamiano, Unassigned)

Tracking

13 Branch
x86_64
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)

Steps to reproduce:

Download mail from GoDaddy mail server.


Actual results:

E-Mail downloads successfully every time... however the mail that is downloaded also remains on the GoDaddy server. When I used Outlook, the downloaded mail would be cleaned out of the GoDaddy server mailbox. Tbird is much better than Outlook... but I have to sign on to GoDaddy mail to manually clean out my mailboxes.


Expected results:

Mail should download from GoDaddy server to Tbird on my PC. It does. After downloading, the GoDaddy mailbox should be empty. It isn't.

Comment 1

7 years ago
Have you left the option "Leave messages on server" enabled?
It is in Tools -> Account settings -> Server settings.
(Reporter)

Comment 2

7 years ago
Thank you for your kind assistance.

Comment 3

7 years ago
Did it work? Are the messages deleted from the server now?
(Reporter)

Comment 4

7 years ago
Yes - it worked! Many thanks.

Comment 5

7 years ago
Good to hear that.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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