can't install FF15 with a account in adminstrators group on Win7




7 years ago
4 years ago


(Reporter: cg_zheng, Unassigned)


15 Branch
Windows 7

Firefox Tracking Flags

(Not tracked)



(1 attachment)



7 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

1. download the nightly build of today with FF12.0
2. open firefox-15.0a1.en-US.win32.installer.exe

Actual results:

A popup dialogue as me to provide the password for administrator, also the current user is a member of the administrator groups.

Expected results:

I should be able to install FF15 with my current account

Comment 1

7 years ago
A typo to correct, in Actual results, ``also'' should be "although"

Comment 2

7 years ago
Find another typo, so let me write the "Actual results" again:

A "Run as" dialogue asks me to provide the password for administrator, although the current user I am using now is a member of the administrator groups.

Comment 3

7 years ago
Created attachment 627703 [details]
the "Run as" dialogure displayed as in the bug description
This sounds like a problem in Windows, not a problem with Firefox, but I might want to double check this with our platform guys. Never seen this happen on Windows on my machines I've got, although I saw a forum post about this here:

Brian - Do you know why the problem identified in this bug and in the forum post occurs with firefox? Is this a problem on our end or Microsoft's end?

I had the same problem in the past...
but on my site it was a Windows security setting and not an FF bug.

can you please confirm that it was the same on your site?
Flags: needinfo?(cg_zheng)
Closed -> no feedback from reporter.

please feel free to reopen this report if you have new or additional information.
thank you for your help.
Last Resolved: 4 years ago
Flags: needinfo?(cg_zheng)
Resolution: --- → INCOMPLETE
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