759146 - Looper throws uncaught exception on (some?) HTC Sense 4.0 phones (HTC Evo 4G LTE, HTC J, etc)

Status: VERIFIED FIXED

(Firefox for Android Graveyard :: General, defect)

Description

[Aaron Train [:aaronmt]]

Google Play User Reviews for the HTC EVO 4G LTE

* https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta&reviewId=07845408553175073245

* https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta&reviewId=08248072122323865922

* https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta&reviewId=00957011605193640434

* https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta&reviewId=03289708276483346429

Comment 1

[Aaron Train [:aaronmt]]

http://androidforums.com/htc-evo-4g-lte/554780-issues-firefox-beta.html

Comment 2

[Joe Drew (not getting mail)]

Perhaps we should look at blocking this device from Google Play.

Comment 3

[Aaron Train [:aaronmt]]

Attachment: Raw log - Firefox Beta 14.0 Beta 3

Someone's raw log from XDA Forums; not too much in there.

Comment 4

[JP Rosevear [:jpr]]

Don't have access to these devices in Canada.  If we have one in MTV, could we get logs?

Comment 5

[Aaron Train [:aaronmt]]

See also a similarily posted bug about an HTC J (Japan) (Sense UI 4.0) device in bug 759326.

Comment 6

[Tony Chung [:tchung]]

(In reply to JP Rosevear [:jpr] from comment #4)
> Don't have access to these devices in Canada.  If we have one in MTV, could
> we get logs?

no one here has one, i submitted an order to IT today.   But i may just go down to Sprint store if it takes too long.

Has anyone heard similar issues on the HTC One X?   The specs are essentially the same as the Evo 4G LTE, minus some tweaks to the LCD and the max capacity on microSD storage space.

http://www.slashgear.com/htc-evo-4g-lte-vs-htc-one-x-21229246/

Comment 7

[Marcia Knous [:marcia]]

Sprint Stores do not have the phones - I tried to find one yesterday.

Comment 8

[Joe Drew (not getting mail)]

This is almost certainly the same problem as bug 752153 in a slightly different form. The log points directly to 

        sGeckoHandler.post(new Runnable() {
            public void run() {
                throw new AssertionError();
            }
        });

which, I should say, is just *lovely*.

Comment 9

[Joe Drew (not getting mail)]

This isn't gfx.

Comment 10

[Erin Lancaster [:elan]]

ack- sorry.

Comment 12

[Aaron Train [:aaronmt]]

Just adding from bug 759326:

E/Handler (22828): Failed to handle callback; interface not implemented, callback:org.mozilla.gecko.GeckoAppShell$17@40efd1e8
E/Handler (22828): java.lang.AssertionError
E/Handler (22828): 	at org.mozilla.gecko.GeckoAppShell$17.run(GeckoAppShell.java:2165)
E/Handler (22828): 	at android.os.Handler.handleCallback(Handler.java:608)

Comment 13

[James Willcox (:snorp) ([e-mail]) (he/him)]

Brian, can you try Nightly on the One J that you have?

Comment 14

[Aaron Train [:aaronmt]]

* https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta&reviewId=14238262359783604541

Comment 15

[Joe Drew (not getting mail)]

Unfortunately I can't reproduce this on either of Aurora or Nightly on the HTC One S. :(

Comment 16

[Brian Birtles (:birtles, Feb 26~ parental leave)]

(In reply to James Willcox (:snorp) ([e-mail]) from comment #13)
> Brian, can you try Nightly on the One J that you have?

Same problem on Nightly.

Comment 17

[Brad Lassey [:blassey] (use needinfo?)]

Attachment: patch

Comment 18

[James Willcox (:snorp) ([e-mail]) (he/him)]

Comment on attachment 628982 [details] [diff] [review]
patch

Review of attachment 628982 [details] [diff] [review]:
-----------------------------------------------------------------

Wow, that turned out to be much easier than expected. Looks good.

Comment 19

[Brad Lassey [:blassey] (use needinfo?)]

https://hg.mozilla.org/integration/mozilla-inbound/rev/b96679e2a00e

Comment 20

[Brad Lassey [:blassey] (use needinfo?)]

Comment on attachment 628982 [details] [diff] [review]
patch

[Approval Request Comment]
Bug caused by (feature/regressing bug #): 
User impact if declined: 
Testing completed (on m-c, etc.): 
Risk to taking this patch (and alternatives if risky): 
String or UUID changes made by this patch:

Comment 21

[Brad Lassey [:blassey] (use needinfo?)]

follow up to fix horrible merge https://hg.mozilla.org/integration/mozilla-inbound/rev/07cec35eee23

Comment 22

[Aaron Train [:aaronmt]]

XDA members that tested out Brad's patched build build yesterday got some responses and are reporting back success that it fixes the issue. Looks like this is good. Dont know about the HTC J though.

http://forum.xda-developers.com/showthread.php?t=1678525

Comment 23

[Ed Morley [:emorley]]

https://hg.mozilla.org/mozilla-central/rev/b96679e2a00e
https://hg.mozilla.org/mozilla-central/rev/07cec35eee23

Comment 24

[Alex Keybl [:akeybl]]

Comment on attachment 628982 [details] [diff] [review]
patch

[Triage Comment]
Approved for Aurora for a possible b4 respin. Please also land on MOBILE140_2012053010_RELBRANCH.

Comment 25

[Brad Lassey [:blassey] (use needinfo?)]

Attachment: patch to guard against MessageQueue changing for some reason

Comment 26

[Brad Lassey [:blassey] (use needinfo?)]

Comment on attachment 629271 [details] [diff] [review]
patch to guard against MessageQueue changing for some reason

[Approval Request Comment]
Bug caused by (feature/regressing bug #): 
User impact if declined: 
Testing completed (on m-c, etc.): 
Risk to taking this patch (and alternatives if risky): 
String or UUID changes made by this patch:

Comment 27

[JP Rosevear [:jpr]]

https://hg.mozilla.org/releases/mozilla-aurora/rev/dcf51f141503
https://hg.mozilla.org/releases/mozilla-aurora/rev/c3bbe64f1d37

Comment 28

[Aaron Train [:aaronmt]]

Brian, is this fixed for you on your HTC J? Pick your flavour to test, Nightly or Firefox Beta.

Comment 29

[(no longer active)]

https://hg.mozilla.org/mozilla-central/rev/e8066b07bf0b

Comment 30

[Brad Lassey [:blassey] (use needinfo?)]

https://hg.mozilla.org/releases/mozilla-aurora/rev/dcf51f141503
https://hg.mozilla.org/releases/mozilla-aurora/rev/c3bbe64f1d37

and release branch:
https://hg.mozilla.org/releases/mozilla-aurora/rev/fae02854baa3
https://hg.mozilla.org/releases/mozilla-aurora/rev/f837268efbfe

Comment 31

[Brian Birtles (:birtles, Feb 26~ parental leave)]

(In reply to Aaron Train [:aaronmt] from comment #28)
> Brian, is this fixed for you on your HTC J? Pick your flavour to test,
> Nightly or Firefox Beta.

Updated Firefox Beta on my HTC J and it works great. Thank you!

Once or twice I've seen similar symptoms but I think they may be due to network flakiness. I'll continue to monitor and file another bug if I see this again.

Thanks again!