759542 - irc.mozilla.org - Too many connections from your IP.

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Brendan Dahl [:bdahl]]

Can't connect from the mountain view office:

"[corp-240.mv.mozilla.com] (Too many connections from your IP)"

Comment 1

[Bill Walker [:bwalker] [@wfwalker]]

I have the same symptom

Comment 2

[Zandr Milewski [:zandr]]

Per IRC, connection limit has been raised from the office network.

Comment 3

[Axel Hecht]

Has this been fixed for MPT tunnel as well? Don't wanna reconnect and everything right now, but I'd like to make sure it's working tomorrow.

Comment 4

[Brendan Dahl [:bdahl]]

Not sure about MPT tunnel, but still not working in the MV office for me.

Comment 5

[Dumitru Gherman [:dumitru]]

(In reply to Brendan Dahl from comment #4)
> Not sure about MPT tunnel, but still not working in the MV office for me.

Can you paste the message you're getting so we can figure out what IP still needs to be whitelisted?

Comment 6

[Zandr Milewski [:zandr]]

(In reply to Dumitru Gherman [:dumitru] from comment #5)
> (In reply to Brendan Dahl from comment #4)
> > Not sure about MPT tunnel, but still not working in the MV office for me.
> 
> Can you paste the message you're getting so we can figure out what IP still
> needs to be whitelisted?

Isn't that in comment #0?

"[corp-240.mv.mozilla.com] (Too many connections from your IP)"

Comment 7

[Zandr Milewski [:zandr]]

(In reply to Axel Hecht from comment #3)
> Has this been fixed for MPT tunnel as well? Don't wanna reconnect and
> everything right now, but I'd like to make sure it's working tomorrow.

Was it broken? That suggests an entirely different problem. (and bogus error messages)

Comment 8

[Dumitru Gherman [:dumitru]]

(In reply to Zandr Milewski [:zandr] from comment #6)
> (In reply to Dumitru Gherman [:dumitru] from comment #5)
> > (In reply to Brendan Dahl from comment #4)
> > > Not sure about MPT tunnel, but still not working in the MV office for me.
> > 
> > Can you paste the message you're getting so we can figure out what IP still
> > needs to be whitelisted?
> 
> Isn't that in comment #0?
> 
> "[corp-240.mv.mozilla.com] (Too many connections from your IP)"

Exactly, and this has been already whitelisted.
Without the exact message that the IRC client is receiving I can only say "it should be working already" :(

Comment 9

[Brendan Dahl [:bdahl]]

I'm not in the office anymore so I can't check my previous IP. However, this also happened to another colleague besides Bill right before I left, so I think there's a bigger problem going on.

Comment 10

[Andrew Hurle [:ahurle]]

Same thing is happening to me.  I was disconnected at 6:19:42 today.  Pidgin only says "ERROR :Closing Link: ahurle1[corp-240.mv.mozilla.com] (Too many connections from your IP)".

I'll attach the output from Pidgin's debug log...

Comment 11

[Andrew Hurle [:ahurle]]

Attachment: Pidgin's debug output when trying to connect to IRC

Comment 12

[Dumitru Gherman [:dumitru]]

Thanks for the help guys, I found the issue.
It was caused by a configuration that I pushed today which I fixed.
Sorry for the trouble!

Comment 13

[Axel Hecht [:Pike]]

Just happened to me again with mpt VPN. As I got to jump on a conf call, I didn't have time to check the IP.

Comment 14

[Dumitru Gherman [:dumitru]]

(In reply to Axel Hecht [:Pike] from comment #13)
> Just happened to me again with mpt VPN. As I got to jump on a conf call, I
> didn't have time to check the IP.

Logs, please, so we can see what's going on :)
Thanks!

Comment 15

[Axel Hecht [:Pike]]

I've checked
traceroute irc.mozilla.org
traceroute to concrete.mozilla.org (10.8.74.24), 64 hops max, 52 byte packets
 1  10.2.21.1 (10.2.21.1)  192.104 ms  188.006 ms  191.018 ms
 2  v2.core2.sj.mozilla.com (63.245.208.130)  188.977 ms  188.747 ms  189.101 ms
 3  vpn1.sjc1.mozilla.net (63.245.208.30)  193.387 ms  189.276 ms  189.743 ms

and

chatzilla says

Closing Link: Pike[cm-vpn01.mozilla.org] (Too many connections from your IP)

Comment 16

[Dumitru Gherman [:dumitru]]

A-ha!
Yep, that was omitted part of the changes we did yesterday.
Should be good now!