Add MDN website owners to monitoring notification system



7 years ago
5 years ago


(Reporter: stormy, Assigned: nmaul)





7 years ago
Can we add Ali Spivak, Chris Beard and Stormy Peters to the external systems monitoring notification for MDN?

Right now, we often hear about error messages or downtime from users. We have to go then check the status page to see if there's a known issue. And then figure out if it's a new issue or known one. While we don't mind checking on the status page, it would be better if we were notified as soon as there was a known problem and kept in the loop on how the fix is going. (And how we can help.)

Original conversation was here:
Webops - This is for either Watchmouse or Catchpoint.

Comment 2

7 years ago
I have set this up in Catchpoint. The 3 of you should have received emails with your login information for using the web portal (sorry Stormy, I typo'd your name at first... it's fixed). This will get you into the interface that will let you analyze test data, if you so choose. If you want to use this and need help navigating the interface, let me know and I'll walk you through the more common features.

I've also added the 3 of you to the alerting for The alert emails are fairly comprehensive, so that may be all you'll ever need.

One semi-related note: Watchmouse controls, not Catchpoint... Catchpoint is generally more thorough (and faster to notice a problem), so it's possible you might get alerted when Watchmouse still shows a "green" status. The opposite is also possible, but less likely. You can still use that as a reference point, but don't expect it to always be in sync with the email alerts from Catchpoint. :)
Assignee: server-ops → nmaul
Last Resolved: 7 years ago
Resolution: --- → FIXED
Component: Server Operations: Web Operations → WebOps: Other
Product: → Infrastructure & Operations
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