Closed
Bug 762337
Opened 13 years ago
Closed 13 years ago
Duplicate SDB files created by TB 12.0.1
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 752697
People
(Reporter: btaylor, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725
Steps to reproduce:
I noticed an extra folder in my email list with .SDB at the end (notice the capital letters). I had recently gotten a new computer a few weeks ago, and installed Thunderbird 12.01 (formerly had version 3 under XP SP3). The original file folder was called "x123." (alias) When I checked the folder on my C: drive, it was called x123.SDB.sdb, and I had one with X123.sdb also. Within the good one, were file folders that were empty; in the duplicate one, were my email files (no extension). I had several folders with the SDB duplicates like this that I didn't create myself.
Actual results:
This article explains the behavior I saw: http://www.dusek.eu/duplicate-folders-sdb-sdb-msf-appeared-after-upgrade-to-thunderbird-12/ better than I can.
My symptoms: when searching for a particular email never finished or closed, I started to looking more closely at my email filters and folders to find that particular email. That's when I noticed the duplicate folders. And, after I fixed the problem, they seemed to be either corrupted or causing the search to never finish.
I was finally able to rename the folders in TB, then with TB closed, deleted the bad files from my C: drive under \Users\profile] etc. And, I had to recopy my original files into my TB profile location. It took a few attempts to get it done correctly. I have Windows 7 Pro now.
Expected results:
The extra SDB folders should not have been there and they should not have caused the problems they did.
Comment 1•13 years ago
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actually .SDB?
If actual string is .SBD instead of .SDB, dup of already reported bug 752697?
Yes, it does appear to be the same bug - though I only had 3 folders duplicated, not as many as the original poster. So this can be deleted, or whatever you do with extras.
Thanks :)
Barbara Taylor
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Comment 4•13 years ago
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(In reply to Barbara from comment #3)
> *** This bug has been marked as a duplicate of bug 752697 ***
Do you know who generated upper case xxx.SBD directory instead of lower case xxx.SBD in your environment?
Comment 5•13 years ago
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Sorry for typo. "instead of lower case xxx.sbd in your environment".
WADA,
I can only assume that it came from Thunderbird 12.0.1 in the conversion since they were not there in my old hard drive when I used TB 3 (I still have my old hard drive as an external drive now, and a copy of it as a file folder on my new hard drive).
When I started up on my new computer with TB 12, I let it import all my old email and settings to the new location under Windows 7 (I had Windows XP before).
Since I'm doing weekly mirror backups of my new hard drive, I can't tell when the duplicates were originally created as they have now been deleted. I do have a few other file folders that are all caps, and they were not duplicated - only 3 of them.
I looked in an old mirror copy from July 2011 and can see that for those 3 folders that were duplicated, their extensions were .SBD (all CAPS) not .sbd as the rest of the folders. I don't know why. Those would have been used on my old computer in TB 3. I never noticed any duplicate folders within TB 3 before and they are not duplicated there on my mirror copy as they were in TB12.
On my new computer, I was able to delete 2 of the duplicated SBD.sbd folders easily and recopy from my backup. The 3rd one was very picky and it took me 5 or 6 attempts before it let loose of the duplicate. I able to get rid if it only by creating a new file folder in TB, then copying over all the emails for that folder, then deleting the original one. Then, I renamed the new folder back to the original name (I hope that makes sense).
Once I finally got rid of the duplicates, they have not returned.
I hope that answers your question. If not, please let me know. Thanks :)
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Description
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