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PDF Viewer doesn't work on ADP iPay

RESOLVED INVALID

Status

()

Firefox
PDF Viewer
RESOLVED INVALID
5 years ago
5 years ago

People

(Reporter: brandon, Unassigned)

Tracking

15 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

5 years ago
Checking out my Mozilla paystub today, I was unable to view it on ADP because the viewer doesn't seem to activate. Also it doesn't prompt me to download the statement anymore. I can use another browser in the meantime.

STR:

1. Log into ADP iPay (ipay.adp.com). Any MoCo employee can do this
2. Click on a statement date.

Expected results:

The statement viewer shows the statement.

Actual results:

The statement fails to appear and a white window shows up.
WFM. Are you on osx?  If you are acrobat recently stopped working with firefox.  Try disabling it.
(Reporter)

Comment 2

5 years ago
I am on OSX. I have Flash installed but AFAIK I don't have Acrobat installed. Should that show up in Extensions?
Acrobat shows up under plugins.
(Reporter)

Updated

5 years ago
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
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