Microsoft SkyDrive complains about the lack of Adobe Reader when trying to open the PDF and PDF.js is installed and enabled

RESOLVED WORKSFORME

Status

RESOLVED WORKSFORME
6 years ago
4 years ago

People

(Reporter: hsivonen, Assigned: karlcow)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [country-all] [contactready], URL)

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
Steps to reproduce:
0) Make sure Adobe Reader is not installed but PDF.js is enabled.
1) Get a Windows Live account.
2) Log into Windows Live.
3) Go to Microsoft SkyDrive.
4) Upload a PDF to SkyDrive.
5) Once the SkyDrive Web UI shows the PDF, click it.

Actual results:
SkyDrive shows a dialog informing you that you don't have Adobe Reader installed, so the PDF cannot be viewed in the browser and can only be downloaded.

Expected results:
Expected to see the PDF rendered by PDF.js without any warning dialogs.
(Reporter)

Comment 1

6 years ago
Created attachment 633491 [details]
Screenshot of the problem
(Assignee)

Updated

4 years ago
Assignee: english-us → nobody
Component: English US → Desktop
Whiteboard: [country-all] [contactready]
(Assignee)

Updated

4 years ago
Assignee: nobody → kdubost
Status: NEW → ASSIGNED
I uploaded a PDF file as "public" on my SkyDrive, and it now opens in "WordPdf" by default - there's no sign of this problem. Embedding and sharing also WFM:

https://onedrive.live.com/embed?cid=FB24CDE01BC02250&resid=FB24CDE01BC02250%21564&authkey=AOi5yzEgd0BJvR8&em=2
https://onedrive.live.com/redir?resid=FB24CDE01BC02250!564&authkey=!ADhOW6fMV_dF0cw&ithint=file%2cpdf
Status: ASSIGNED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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