765545 - Firefox shows white screen when using under Windows Remote Desktop connection (Windows 7)

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[Alexander Kholodenko]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Build ID: 20120614114901

Steps to reproduce:

When any user connects to the Windows 7 using Remote Desktop, Firefox works fine.
If the other user connects to this machine locally (using another profile), remote Firefox cannot show nothing (all new windows become empty white).

If the remote Firefox starts after the other user is logged in locally, the remote instance starts, but it's main window is empty white (only left/right and bottom window borders are visible; even title bar and its standard icons are not shown), but the application still works (at least can be maximized/minimized or closed by clicking on the appropriate places of the empty window).

Both users have administrator rights on this machine.

Local Firefox sessions work fine in any situation regardless if the remote user is logged in or not. 

The bug is new to Firefox 13 branch; Firefox 12 and prior worked fine in this situation.

Operation system is 64-bit Windows 7 Ultimate with SP1 (Russian); UniversalTermsrvPatch is applied (to allow multiple connections to the machine).

Comment 1

[Stefan Weiss [:sir_none]]

hello Alexander,

I just found your old bug and I hope you can give us some status update?
i can't see this kind of error since some time, but it would be good if you can confirm it.

thanks for your help.

Comment 2

[Alexander Kholodenko]

Hi Stefan,

This bug looks to be fixed in my version of Firefox (28.0 at this time). So the bug should be closed.

Thanks for your support.

Kind Regards,
Alexander Kholodenko.