I'm getting tons of error emails from basket.mozilla.com now: File "/data/www/basket.mozilla.org/basket/vendor/packages/suds/suds/bindings/binding.py", line 145, in get_reply replyroot = sax.parse(string=reply) File "/data/www/basket.mozilla.org/basket/vendor/packages/suds/suds/sax/parser.py", line 127, in parse sax, handler = self.saxparser() File "/data/www/basket.mozilla.org/basket/vendor/packages/suds/suds/sax/parser.py", line 111, in saxparser p = make_parser() File "/usr/lib64/python2.6/xml/sax/__init__.py", line 93, in make_parser raise SAXReaderNotAvailable("No parsers found", None) SAXReaderNotAvailable: No parsers found What has changed?
jakem is helping look into this in #webdev as well
This looks to be fixed now.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
Puppet rolled out an update to python and python-libs today. This broke a number of sites (but not basket) in odd ways, until Apache was restarted. That restart appears to be what broke basket (based on timing information from jlongster). We have rolled back the python update to the genericrhel6 cluster, and pinned it there until a better solution can be found.
Assignee: afernandez → nmaul
Severity: blocker → normal
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
You need to log in before you can comment on or make changes to this bug.