766992 - Opening Sync options without network connection results in totally black screen

Status: RESOLVED WONTFIX

(Firefox for Android Graveyard :: Android Sync, defect)

Description

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

Attachment: logcat

1. install ESR build from play
2. setup a large sync account and sync
3. download the 14 build
4. turn off wifi
5. update 14
6. launch 14, go directly to menu button -> more -> settings -> sync

Expected: sync settings
Actual: completely black screen

Note:
1. Nexus S, Gingerbread

Comment 1

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

I don't think this is blocking, but noming for visibility

Comment 2

[Aaron Train [:aaronmt]]

logs?

Comment 3

[Alex Keybl [:akeybl]]

Is this the smallest subset of steps to reproduce? As in, is migration and disabling wifi a requirement to repro?

Comment 4

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

Logs after

adb logcat setprop log.tag.FxSync DEBUG
     
would be helpful, too.  I know Android Sync won't start the JPAKE setup if there is no internet connection; I'll CC liuche to see if this is related.

Comment 5

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

(In reply to Alex Keybl [:akeybl] from comment #3)
> Is this the smallest subset of steps to reproduce?
Yes
> As in, is migration and
> disabling wifi a requirement to repro?
Yes

Also to note, hitting home and going back to the sync setup will show the account.
It sounds like comment 4 + the other bug I written about going straight to sync after migration.

Comment 6

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

(In reply to Nick Alexander :nalexander from comment #4)
> Logs after
> 
> adb logcat setprop log.tag.FxSync DEBUG
>      
> would be helpful, too.  I know Android Sync won't start the JPAKE setup if
> there is no internet connection; I'll CC liuche to see if this is related.

Actually, this is more complicated.  Try:

adb logcat setprop log.tag.AccountActivity DEBUG
adb logcat setprop log.tag.RedirectToSetupActivity DEBUG
adb logcat setprop log.tag.SetupSync DEBUG

Comment 7

[Richard Newman [:rnewman]]

11:54:43 < rnewman> when you say "completely black screen", do you mean "all pixels black", "all pixels apart from status bar black", "a Sync setup screen with 
                    no J-PAKE code", or something else, nhirata ?
11:54:59 < nhirata> the whole screen is black
11:55:06 < nhirata> like.  nothing shows.
11:55:08 < rnewman> and do you see a Set Up Firefox Sync banner in about:home?
11:55:20 < nhirata> no

=> Sync account was migrated, so this is some issue with opening the Android Settings app.

Comment 8

[Allison Naaktgeboren :ally]

sync triage: p1, for investigation

Comment 9

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

Okay, I can't repro on my Transformer Prime.  I see a few errors while syncing, but nothing that's show stopping.  I get the Android Accounts & sync screen like expected.

E CRecordConsumer(16765)      Caught error in store.
E CRecordConsumer(16765)      java.lang.NullPointerException
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.Utils.extractURIComponents(Utils.java:251)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.repositories.domain.BookmarkRecord.populatePayload(BookmarkRecord.java:300)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.repositories.domain.Record.getEnvelope(Record.java:236)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.middleware.Crypto5MiddlewareRepositorySession.store(Crypto5MiddlewareRepositorySession.java:173)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.synchronizer.RecordsChannel.store(RecordsChannel.java:158)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.synchronizer.ConcurrentRecordConsumer.run(ConcurrentRecordConsumer.java:139)
E CRecordConsumer(16765)      	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
E CRecordConsumer(16765)      	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
E CRecordConsumer(16765)      	at java.util.concurrent.FutureTask.run(FutureTask.java:137)
E CRecordConsumer(16765)      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
E CRecordConsumer(16765)      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
E CRecordConsumer(16765)      	at java.lang.Thread.run(Thread.java:856)
E CRecordConsumer(16765)      Caught error in store.
E CRecordConsumer(16765)      java.lang.NullPointerException
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.Utils.extractURIComponents(Utils.java:251)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.repositories.domain.BookmarkRecord.populatePayload(BookmarkRecord.java:300)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.repositories.domain.Record.getEnvelope(Record.java:236)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.middleware.Crypto5MiddlewareRepositorySession.store(Crypto5MiddlewareRepositorySession.java:173)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.synchronizer.RecordsChannel.store(RecordsChannel.java:158)
E CRecordConsumer(16765)      	at org.mozilla.gecko.sync.synchronizer.ConcurrentRecordConsumer.run(ConcurrentRecordConsumer.java:139)
E CRecordConsumer(16765)      	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
E CRecordConsumer(16765)      	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
E CRecordConsumer(16765)      	at java.util.concurrent.FutureTask.run(FutureTask.java:137)
E CRecordConsumer(16765)      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
E CRecordConsumer(16765)      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
E CRecordConsumer(16765)      	at java.lang.Thread.run(Thread.java:856)

Comment 10

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

(In reply to Nick Alexander :nalexander from comment #9)
> Okay, I can't repro on my Transformer Prime.  I see a few errors while
> syncing, but nothing that's show stopping.  I get the Android Accounts &
> sync screen like expected.

Uh, scratch that.  Forgot to toggle wifi :)

Comment 11

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

Okay, now I *really* can't repro on my Transformer Prime.  I get the Android Accounts & sync screen like expected.  I wonder how device/Android specific this is.  nhirata, can we ask you to repro on another device or two?

Comment 12

[Richard Newman [:rnewman]]

qawanted per comment 11.

Comment 13

[Adrian Tamas (:AdrianT)]

Unable to reproduce the issue on Google Nexus running Android 4.0.2 or Motorola Droid Pro running Android 2.3.4 (although Motorola Phones redirect to battery settings - bug 721760)

Comment 14

[Catalin Suciu [:csuciu]]

WFM on Samsung Galaxy SII running Android 2.3.4.

Comment 15

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

nhirata, can you verify that this is still an issue on your Nexus S, Gingerbread device?

I stumbled across a (remotely) possible cause that will land with Bug 767179 (for the curious: a call to setContentView possibly not on the UI thread).  I'd like to move this ticket up or out one way or another.

Comment 16

[Nick Alexander :nalexander [he/him] (PTO August 22-September 12)]

Truth in advertising: I am not actively working on these tickets.

Comment 17

[:Grisha Kruglov]

Closing a 5 year old bug.