getpersonas stage server down

RESOLVED FIXED

Status

Cloud Services
Operations: Marketplace
RESOLVED FIXED
6 years ago
4 years ago

People

(Reporter: brandon, Assigned: jason)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
The getpersonas stage server (http://personas.stage.mozilla.com/en-US/) is down. The error as reported by Zeus:

Connection to 63.245.209.111 Failed
(Assignee)

Updated

6 years ago
Component: Server Operations: Web Operations → Server Operations: AMO Operations
QA Contact: cshields → oremj
(Assignee)

Updated

6 years ago
Assignee: server-ops → jthomas
(Assignee)

Updated

6 years ago
Depends on: 767435
(Assignee)

Updated

6 years ago
Depends on: 768038
(Assignee)

Updated

6 years ago
Depends on: 768041
(Reporter)

Comment 1

6 years ago
Any update on this issue? Two bugs have been marked as blockers, but I've had no information on the progress of this issue and I don't have access to see those bugs. This blocks bug 765170.
Blocks: 765170
(Assignee)

Comment 2

6 years ago
This stage host was migrated from SJC1 to SCL3 during out datacenter migration however it doesn't seem like it is working properly. Instead of trying to fix this old vm that doesn't match our standard setup I am setting a new VM that is managed fully by puppet.  bug 768038 is for network flows and bug 768041 is for a netapp mount.
(Assignee)

Updated

6 years ago
Depends on: 768553
(Assignee)

Comment 3

6 years ago
Waiting on one more network flow from sphinx -> mysql so we can index search.

The new stage URL is https://getpersonas.allizom.org/
(Reporter)

Comment 4

6 years ago
There seem to be errors, I'm getting blank pages from the webserver on numerous pages. Can you tell me what the logs are for POST on https://getpersonas.allizom.org/en-US/signin and GET on https://getpersonas.allizom.org/en-US/gallery/ ?
(Assignee)

Comment 5

6 years ago
(In reply to Brandon Savage [:brandon] from comment #4)
> There seem to be errors, I'm getting blank pages from the webserver on
> numerous pages. Can you tell me what the logs are for POST on
> https://getpersonas.allizom.org/en-US/signin and GET on
> https://getpersonas.allizom.org/en-US/gallery/ ?

/en-US/signin due to php session folder not writeable by apache, this is fixed.

blank pages due to some db acls, this is fixed as well.

Let me know if you have any other issues.
(Assignee)

Comment 6

6 years ago
Search should be working now. Stage is configured to update from trunk every 15 minutes.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
Component: Server Operations: AMO Operations → Operations: Marketplace
Product: mozilla.org → Mozilla Services
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